ECOLAB EcoAdd Betriebsanleitung Seite 391

Returns
DANGER!
Conditions for returns
Before returning all parts must be completely free of chemicals! We
would like to point out that only clean, rinsed and chemical-free parts
can be accepted by our service!
This is the only way to exclude the risk of injury to our staff from residual
chemical products. The goods sent in must, as it is possible, be additionally
packed in a suitable bag that prevents residual moisture from leaking into the
outer packaging. Enclose a copy of the product data sheet of the chemical
used so that our service staff can prepare for the use of the necessary
protective equipment (PPE).
Advance notification of return
The return must be requested online: https://www.ecolab-
engineering.de/en/contact/returns// . Fill in all the details and follow the
further navigation.
The following documents must be completed:
– Returns form
– Request the form from Ecolab.
– Fill out the form correctly and in full.
– Fill in the clearance declaration.
– Send both in advance by fax to: (+49 8662 61-258)
– System components:
– Free of all impurities (rinsed).
– Must be dispatched in suitable plastic packaging and in a box in order to
avoid any leakage of flushing water.
– Cartons:
– For address see:
– The word "REPAIR" must be written on a sticker or in clear handwriting.
– Include a returns form.
Conversion, upgrade, repair
Ä Chapter 1.8 'Contact' on page 11
187 MAN046939 Rev. 6-10.2021