Warranty; Warranty Claims - Silit Sicomatic classic Bedienungshinweise

16 | Warranty

Guarantee
We guarantee (provided that the cookware is used under
normal, domestic conditions and for the intended
use) the durability of the ceramic Silargan® surface for
10 years from the date of purchase. The lid (including
components), handles, lid gasket, aroma sealing cap and
chrome pouring rim are excluded from the warranty, as
these parts do not have a ceramic Silargan® surface.
Under the terms of the warranty, we will exchange parts
with a defective Silargan®
surface for perfect parts within the warranty period.
A Silargan® surface is not deemed defective if it merely
exhibits normal signs of wear and tear such as cutting
and scratch marks etc. which are of a purely visual nature;
such signs of wear and tear are not covered by the
warranty.
Provided that this model is still included in the product
range, the defective part will be replaced by a part from
the same model. If the model is no longer part of the Silit
product range, the defective part will be replaced with a
similar product within the current Silit product range.
Exclusions from the guarantee
The guarantee does not cover damage due to the follow-
ing causes: Failure to observe the instructions for use
and care, overheating, inappropriate or improper use,
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incorrect or negligent handling (e.g. cleaning with abrasive
products), any kind of forceful impact (e.g. falling onto a
floor, a blow), mechanical, chemical or physical damage
to the surface resulting from incorrect use, improperly
performed repairs and the installation of spare parts that
do not correspond with the original design.

Warranty claims

For any warranty claim, a dated proof of purchase is
required. The guarantee is effective from the date of
purchase.
Warranty issuer
Silit-Werke GmbH & Co. KG
Neufraer Str. 6
88499 Riedlingen, Germany
Information on the consumer's statutory rights
The consumer's statutory rights against the seller if the
purchased product was not free of defects at the time of
transfer of risk (e.g. subsequent fulfilment, withdrawal,
reduction and compensation) are not affected by this
guarantee.
We offer a 10-year supply warranty on spare parts upon
expiry of the production time.