Troubleshooting - Chloride 70-NET Bedienungsanleitung

CHLORIDE 70-NET 10 - 40KVA

6.11. TROUBLESHOOTING

Rectification of Errors
If, in spite of the high reliability of this device, problems should occur, please check the fol-
lowing points before contacting the responsible customer service representative:
Is the mains voltage present at the UPS input?
Is the input fuse defective or have circuit breakers tripped?
If you contact the responsible customer service representative, please have the following
information ready:
• Device information = model, order no., series no. as per nameplate
• An exact description of the problem (what loads are being operated, does the prob-
lem occur regularly or sporadically etc.)
Problem
No display
No alarm
(UPS switched off)
Green "OK" LED does not
illuminate, buzzer sounds
at intervals
Green "OK" LED does not
illuminate when mains
voltage present, buzzer
sounds at intervals
ALARM indicator illumi-
nates, buzzer sounds
continuously
Backup time less than
that specified
No communication
between UPS and PC
User Handbook - 10H52163PAMC rev.9 - 06/2008
Possible cause
Main switch switched off
No mains voltage present
Input fuse defective or input circuit
breaker tripped
No mains voltage present
Input fuse defective or input circuit
breaker tripped
UPS error
Overheating
The fuse switch of the battery exten-
sion(s) is in "OPEN" position.
Batteries are not completely charged
Batteries are defective
Charging device is defective
Wrong serial connection cable
Interface on the PC is being used by
another process or is defective.
Interference on the data cable
NORMAL AND SAFE OPERATION
Action
Switch on main switch
Have mains inspected by qualified
electrician
Replace with fuse of same type or
reset circuit breaker. If the problem
persists, contact the responsible cus-
tomer service representative.
UPS operation (see "Operating
modes" on page 31)
Replace with fuse of same type or
reset circuit breaker. If the problem
persists, contact the responsible cus-
tomer service representative.
Contact the appropriate customer
service representative
Reduce ambient temperature
Move the fuse switch to the "ON"
position.
Charge batteries, see "Batteries" on
page 5 and test backup time. If the
problem persists, contact the appro-
priate customer service rep.
Contact customer service
Contact customer service
Check whether the correct cable has
been used (standard modem/null
modem cables are not permissible)
Check whether other software/serv-
ice is accessing the interface on the
PC; try selecting a different serial
interface.
Lay cable differently.
ENG
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