HBM ClipX Bedienungsanleitung Seite 236

Diagnostics and error rectification, FAQs
What happens if the power supply fails during a firmware update?
If anything goes wrong when updating the firmware, such as if the power fails,
either the ClipX restarts with the old firmware, or the device loads and initializes
the new/loaded firmware. The ClipX is ready to run again after about five min-
utes. If the update fails, repeat it.
See also "Health-Monitoring, LEDs" on page
Where can I find the current firmware
You can download the current version of the firmware from
https://www.hbm.com/ClipX.
Where can I find the current device description files?
You can download the current files for your fieldbus (if available) from the ClipX
using your web browser – see
72, "Setting the ClipX using a web browser" on page
https://www.hbm.com/ClipX.
Is there an electrical design tool for ClipX?
Yes. Pre-compiled ePLAN macros are available for ClipX at
https://www.hbm.com/ClipX, and can be used without a license.
Are there 3D (STEP) files for mechanical design (CAE) for ClipX?
Yes. 3D STEP files are available for ClipX free of charge at
https://www.hbm.com/ClipX.
How do I get support if I have any problems?
If you have any technical queries, HBM Support (Technical Support Center
TSC, support@hbm.com) is available. If you have any queries regarding techni-
cal project planning and design, our colleagues in Application Engineering will
be glad to assist you, or will come to visit you on-site:
ing@hbm.com.
See also "Technical support" on page
234
"Connecting a web browser to the ClipX" on page
235.
A04643_04_X00_03 HBM: public
26.
84, and from HBM:
applicationengineer-
ClipX