Bosch Performance Line SX Drive Unit Originalbetriebsanleitung Seite 389

English – 10
Note: The <eBike Lock> alone does not provide adequate
theft protection; it is simply a supplement to a mechanical
lock. The <eBike Lock> does not provide any form of mech-
anical lock for the eBike. Only the assistance from the drive
unit is deactivated. The drive unit will be unlocked for as long
as the smartphone is connected to the eBike via Bluetooth®
or the display is placed in the holder.
If you want to give third parties temporary or permanent
access to your eBike, share one of the pre-set digital
keys (display/smartphone). As a result, the <eBike
Lock> is still active. If you want to take your eBike to a
service, the <eBike Lock> can be deactivated in
the eBike Flow app in the <Settings> menu item. If you
wish to sell your eBike, you will also need to delete the eBike
from your user account in the eBike Flow app in the <Set-
tings> menu item.
When the eBike is switched off, the drive unit will emit a
"Lock" sound (i.e. an audio signal that is played once) to in-
dicate that the assistance from the drive unit is switched off.
When the eBike is switched on, the drive unit will emit two
"Unlock" sounds (i.e. an audio signal that is played twice) to
indicate that the assistance from the drive unit is enabled
again.
The "Lock" sound will help you determine whether or not
the <eBike Lock> on your eBike is active. The audio signal is
activated by default, but it can be deactivated in the eBike
Flow app in the <Locking sound> menu item by selecting
the lock symbol under your eBike.
Note: If you can no longer set up or switch off the <eBike
Lock>, please contact your service centre.
Replacing eBike Components and the <eBike Lock>
Replacing the Smartphone
1. Install the eBike Flow app on the new smartphone.
2. Log in with the same user account that was used to ac-
tivate the <eBike Lock>.
3. The <eBike Lock> is displayed as set up in the eBike
Flow app.
More information about this can be found in the eBike Flow
app or in the Bosch eBike Help Center on the website
www.bosch-ebike.com/help-center.
Battery Lock
<Battery Lock> can be set up for each eBike via the eBike
Flow app under <Settings> → <My eBike> → <Lock &
Alarm>.
In addition to the drive unit, the eBike battery can be locked
when the eBike is switched off using <Battery Lock>. The
eBike battery will only be unlocked again when the pre-set
key (smartphone and/or Kiox 300/Kiox 500 display) is
present when the eBike is switched on.
You need a Flow+ subscription to activate <Battery Lock>.
Fees may be payable for this.
Information about Flow+ subscription and details on indi-
vidual services can be found in the eBike Flow app or in the
Bosch eBike Help Center on the website
www.bosch-ebike.com/en/help-center.
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Software updates
Software updates must be manually started in the eBike
Flow app.
Software updates are transferred to the control unit in the
background of the app as soon as it is connected to the app.
During the software update, keep watching the display on
the control unit Kiox 400C. The eBike is then restarted.
You can control the software updates via the eBike Flow
app.
Error messages
The error messages are displayed in a pop-up on the
Kiox 400C control unit.
The control unit shows whether critical errors or less critical
errors occur on the eBike.
The error messages generated by the eBike can be read via
the eBike Flow app or by your service centre.
Via a link in the eBike Flow app, information about the error
and support for rectifying the error can be displayed.
Less critical errors
Errors are acknowledged by pressing the select button (7)
on the Kiox 400C or Mini Remote/Mini Remote Dropbar
control unit.
You can use the following table to rectify the errors yourself
if necessary. Otherwise, please contact your service centre.
Number Troubleshooting
523005 The indicated error numbers show that
there is interference when the sensors de-
514001
tect the magnetic field. See whether you
514002
have lost the magnet while riding.
514003
If you are using a magnet sensor, check that
514006
the sensor and magnet have been properly
installed. Make sure too that the cable to the
sensor is not damaged.
If you are using a rim magnet, make sure that
you do not have any magnetic field interfer-
ence in the vicinity of the drive unit.
660001 Restart your eBike. If the problem persists,
do not charge your eBike battery and do not
continue to use it. Please contact a service
centre.
660002 Do not remove the eBike battery from the
eBike. Connect the eBike battery to a char-
ger and wait at least 10 s. Re-insert the
eBike battery into the eBike. Restart your
eBike.
680007 The indicated error numbers show that the
eBike battery is outside of the permissible
680009
operating temperature. The charging of the
680012
eBike battery is interrupted.
680014
As soon as the operating temperature re-
680016
turns to the permissible range, the charging
process will start again.
680017
Bosch eBike Systems