HP CM8060 Color MFP Kundendienst Handbuch Seite 1505

C7.0B12: Black ink supply is missing
Initial Steps
1. Verify that the ink cartridge is fully inserted and latched.
Reinstall the original ink cartridge
1. Reinstall the ink cartridge.
Is a message prompting you to replace the ink cartridge displayed on the control panel?
No Yes
Replace the suspected failed ink cartridge with a new ink cartridge
1. Replace the ink cartridge with a new ink cartridge.
1 Is a message prompting you to replace the ink cartridge displayed on the control panel?
1 No Yes
Check for contamination
1. Check for moisture, ink, or PEG on the ink cartridge connector.
2. Check the wire harness between the ISS PCA (A8) and the ink cartridge connector.
HINWEIS:
1 2
Is there moisture, ink, or PEG on the ink cartridge connector?
No
1 2
1 2 3
Check for bent pins
1. Remove the suspected ink cartridge and check for bent pins on the ink cartridge connector.
1 2
Are the pins bent on the ink cartridge connector?
No
1 2
1 2 3
1 2 „Final activities" auf Seite 24
„Final activities" auf Seite 24
1
„Final activities" auf Seite 24
DEWW
Verify that the ink cartridge connector on A8 is properly seated.
Yes
Clean the contamination as needed
1. If problem continues, replace the ink cartridge connector.
Yes
Try repairing the bent pins
1. Remove the ink cartridge connector and try reforming the pins.
2. If problem continues, replace the ink cartridge connector.
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