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Avaya Integral Enterprise Betriebshandbuch Seite 90

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The remaining private data
parameters within the
Event Report depend on
the event-type: con-
ferenced
connectionCleared
delivered
diverted
established
failed
held
network reached
originated
queued
retrieved
service initiated
transfered
back in service
out of service
call information
not ready
ready
90
LMB Integral Enterprise
• 'device-Type-Of-Address' B-Channel and AO-type for both connec-
tions (primary and secondary old call)
• 'private-Cause' for a private defined event cause
'device-Type-Of-Address' B-Channel and AO-type for the connection
• 'device-Type-Of-Address' B-Channel and AO-type for the connection
and for the originating Connection
• 'private-cause' multiple Alerting is used in case of an active Double
Call (in this case the normal Event-Cause of delivered is initialized)
• 'last-Redir-Ag-Group' and 'original-Agent-Group'
• 'device-Type-Of-Address' B-Channel and AO-type for the connection
• 'private-cause' (= cfnrm_mobile_user), if the diversion wasprocessed
because of an activated CFNRM, this information is not yet used by
the application Call Center
• 'device-Type-Of-Address' B-Channel and AO-type for the connection
and for the originating Connection
• 'last-Redir-Ag-Group' and 'original-Agent-Group'
• 'device-Type-Of-Address' B-Channel and AO-type for the failed con-
nection
• 'last-Redir-Ag-Group' and 'original-Agent-Group'
'device-Type-Of-Address' B-Channel and AO-type for the held connection
'device-Type-Of-Address' B-Channel and AO-type for the connection
• 'device-Type-Of-Address' B-Channel and AO-type for the originated
connection
• 'theme Number'
• 'device-Type-Of-Address' B-Channel and AO-type for the queued
connection
• 'last-Redir-Ag-Group' and 'original-Agent-Group'
'device-Type-Of-Address' B-Channel and AO-type for the retrieved con-
nection
'device-Type-Of-Address' B-Channel and AO-type for the initiated connec-
tion
• 'device-Type-Of-Address' B-Channel and AO-type for the primary
and the secondary old call
• 'private-Cause' for a private defined event cause
• 'last-Redir-Ag-Group' and 'original-Agent-Group'
'private-Cause' for a private defined event cause
'private-Cause' for a private defined event cause
• 'device-Type-Of-Address' B-Channel and AO-type for the connection
• 'last-Redir-Ag-Group' and 'original-Agent-Group'
'private-Cause' for a private defined event cause
'private-Cause' for a private defined event cause
Februar 2008

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