Avaya Integral Enterprise Edition 7 Benutzerhandbuch Seite 77

The remaining private
data parameters within
the Event Report
depend on the
event-type:
conferenced
connectionCleared
delivered
diverted
established
failed
held
network reached
originated
queued
retrieved
service initiated
transfered
back in service
out of service
call information
not ready
ready
private Announcement
Events
LMB IEE7
• 'device-Type-Of-Address' B-Channel and AO-type for both connections
(primary and secondary old call)
• 'private-Cause' for a private defined event cause
'device-Type-Of-Address' B-Channel and AO-type for the connection
• 'device-Type-Of-Address' B-Channel and AO-type for the connection and
for the originating Connection
• 'private-cause' multiple Alerting is used in case of an active Double Call (in
this case the normal Event-Cause of delivered is initialized)
• 'last-Redir-Ag-Group' and 'original-Agent-Group'
• 'device-Type-Of-Address' B-Channel and AO-type for the connection
• 'private-cause' (= cfnrm_mobile_user), if the diversion wasprocessed
because of an activated CFNRM, this information is not yet used by the
application Call Center
• 'device-Type-Of-Address' B-Channel and AO-type for the connection and
for the originating Connection
• 'last-Redir-Ag-Group' and 'original-Agent-Group'
• 'device-Type-Of-Address' B-Channel and AO-type for the failed connec-
tion
• 'last-Redir-Ag-Group' and 'original-Agent-Group'
'device-Type-Of-Address' B-Channel and AO-type for the held connection
'device-Type-Of-Address' B-Channel and AO-type for the connection
• 'device-Type-Of-Address' B-Channel and AO-type for the originated con-
nection
• 'theme Number'
• 'device-Type-Of-Address' B-Channel and AO-type for the queued connec-
tion
• 'last-Redir-Ag-Group' and 'original-Agent-Group'
'device-Type-Of-Address' B-Channel and AO-type for the retrieved connection
'device-Type-Of-Address' B-Channel and AO-type for the initiated connection
• 'device-Type-Of-Address' B-Channel and AO-type for the primary and the
secondary old call
• 'private-Cause' for a private defined event cause
• 'last-Redir-Ag-Group' and 'original-Agent-Group'
'private-Cause' for a private defined event cause
'private-Cause' for a private defined event cause
• 'device-Type-Of-Address' B-Channel and AO-type for the connection
• 'last-Redir-Ag-Group' and 'original-Agent-Group'
'private-Cause' for a private defined event cause
'private-Cause' for a private defined event cause
• 'Announcement' contains the started/stopped announcement-device
• 'private cause' if announcement fails
CTI - Computer Telefonie Integration
77
01/2011