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Actim 1ngeni Bedienungsanleitung Seite 35

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In-Test Error Dialogs
CODE
DESCRIPTION
Could Not Identify Cartridge
This can occur only if the overall image
Error: 2
average grey level is below a defined
limit.
Could Not Locate Strip
The instrument could not locate the
Error: 5
cartridge/strip carrier in the acquired
image.
Error 20
Could not normalise
Cartridge/Carrier Could Not Be
Correctly Found - Scale
Error: 36
The instrument fiducial features on
the cartridge/strip carrier found but
the scale is out of range.
Cartridge/Carrier Could Not Be
Correctly Found - Position
Error: 37
The instrument fiducial features on
the cartridge/strip carrier found but
position is out of range.
Failed to locate the strip cartridge/
carrier
Error: 38
The instrument fiducial features on
the cartridge/strip could not be found.
The test was unable to proceed.
ACTION
Possible cause: the strip is not present in the strip carrier.
Check that the strip is in the cartridge/strip carrier.
Check for contaminants.
Attempt to rerun test
Possible cause: the camera or LED's have failed and the
image is black
Run a self test on the instrument.
If the self test fails, contact the supplier
Possible cause: exposure calibration is not correct – re-
execute the exposure calibration.
Run a self test on the instrument.
If the instrument needs to be calibrated then contact the
supplier.
Check that strip is correctly inserted in the cartridge/strip
carrier.
Change it to check for contaminants on the strip carrier/
cartridge fiducial marks.
Attempt to rerun test
Try another strip carrier/cartridge.
If the error continues, contact the supplier.
"Acquire image" of the instrument internals and check the
image quality is adequate.
The signal from the strip could not be 'normalised' during
the test. Typically, this occurs when the cartridge/carrier
is located in the wrong position in the image. Ensure
that your cartridge is being inserted correctly and repeat
the test. If this error occurs repeatedly contact the test
package developer or the manufacturer.
Check that the correct cartridge/strip carrier is being used
with the instrument.
Check that the cartridge/strip carrier was inserted correctly
into the instrument.
Check for contaminants.
Check that the selected test matches the cartridge/carrier
used.
Attempt to rerun test using a new cartridge/strip carrier.
If the error continues, contact the supplier.
Check that the correct cartridge/strip carrier is being used
with the instrument.
Check that cartridge/strip carrier was inserted correctly
into the instrument.
Check for contaminants.
Check that the selected test matches the cartridge/carrier
used.
Attempt to rerun test using a new cartridge/strip carrier.
If the error continues, contact the supplier.
Check that the correct cartridge/strip carrier is being used
with the instrument.
Check that cartridge/strip carrier was inserted correctly
into the instrument.
Check for contaminants.
Check that the selected test matches the cartridge/carrier
used.
Attempt to rerun test using a new cartridge/strip carrier.
If the error continues, contact the supplier.
Troubleshooting
35

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