Chapter 9 Troubleshooting
Problem
No
automatic
quence possible.
Label is not applied.
The desired product cycle rate
is not attained by the labeler.
The labeler performs a labeling
without an apparent reason.
No label feed possible
Version: 23.04.2018
Potential reason
function
se-
Printer
blocked.
No triggering from the PLC or
product sensor.
The cycle speed of the con-
veying system is outside the
specification
Incorrect settings of the la-
beler, system cycle times too
great
Sensors for the product ac-
quisition are loose, vibrate, or
are influenced by reflections
from the product surface
Loose cable connections.
Home
position
misaligned or defective.
See also "No automatic func-
tion
sequence
page 73
Page 73 of 76
Solution
is
mechanically
Open the printer and clear the
label jam.
Check the received trigger sig-
nal.
[START] button
Check the belt speed and the
product spacing, compare the
values with the technical speci-
fications of the Alpha Entry. If
possible, reduce the cycle rate.
Check
particular the "timeout" settings.
Check the sensor settings. If
necessary, request a service
technician through the service
hotline (see page 6).
Check all connections on the
labeler.
sensor
is
Readjust the sensor, replace if
necessary or request a service
technician through the service
hotline (see page 6).
possible...",
40059377 BTA Alpha Entry
Cross-checking with the
the
configuration,
in
ML-GB
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GB
FR
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