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Error Causes and Remedies
11.4 Emergency Error Codes
Error Code (hex)
Description
00xx
Error reset or no error
10xx
General error
50xx
Device hardware
60xx
Device software
61xx
62xx
63xx
80xx
Monitoring
81xx
82xx
Protocol error
8210
8210
90xx
External error
A0xx
EtherCAT state machine transition error
A000
A001
FFxx
Device-specific
Table 4: Emergency Error Codes
11.5 Miscellaneous faults
Fault
Cause
Strong vibrations
Position skips
of the measuring
Electrical faults
system
EMC
Extreme axial and radial load on the
shaft may result in a scanning defect.
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Internal software
User software
Data record
Communication
PDO not processed, due to a length error
PDO length exceeded
PRE-OPERATIONAL --> SAVE-OPERATIONAL transition unsuccessful
SAVE-OPERATIONAL --> OPERATIONAL transition unsuccessful
TR - ECE - BA - DGB - 0127 - 04
Solution
Vibrations, impacts and shocks, e.g. on presses, are
dampened with "shock modules". If the error recurs
despite these measures, the measuring system must be
replaced.
Perhaps isolated flanges and couplings made of plastic
help against electrical faults, as well as cables with twisted
pair wires for data and supply. The shielding and line
routing must be executed in accordance with the
Equipment Mounting Directives for the respective field bus
system.
Couplings prevent mechanical stress on the shaft. If the
error still occurs despite these measures, the measuring
system must be replaced.
Printed in the Federal Republic of Germany
06/20/2017
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