Warranty - Heraeus translux power blue Gebrauchsanweisung

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Warranty

Each Heraeus Kulzer unit is subject to a stringent check and fi nal inspection prior to
delivery to guarantee perfect operation of the equipment.
For all new Heraeus Kulzer products purchased from a Heraeus Kulzer retailer or importer,
Heraeus Kulzer off ers a warranty of 2 (two) years from the day of purchase for material
and production faults. During the warranty period, Heraeus Kulzer undertakes to repair
(or replace, if it chooses) parts of the products deemed by Heraeus Kulzer to be faulty
free of charge.
No provision has been made for complete replacement of the Heraeus Kulzer products.
Under no circumstances shall Heraeus Kulzer be liable for any direct or indirect
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personal injury or damage in the following cases:
• The unit was not used for its intended purpose.
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• The unit was not used according to the instructions and specifi cations described
in this manual.
• The electrical installation in the rooms in which the unit is used does not comply with
existing legislation and relevant specifi cations.
• The assembly, additions, setting, alteration and repair was not performed by
Heraeus Kulzer specialist personnel.
• The conditions for storing the unit do not comply with the specifi cations listed in
paragraph 11 (Technical data).
Excluded from the warranty are transportation damage, damage caused by improper use
or negligence, damage caused by connection to a power supply other than that specifi ed
for the equipment and damage to the control lamps, buttons and all accessories.
The warranty shall become invalid if the unit is altered or repaired by personnel not
belonging to Customer Service. When making a warranty claim, the customer forwards the
damaged unit, at his own cost, to the retailer or Heraeus Kulzer importer where he bought
the unit.
The unit, including the accessories, must be well packed before shipping
(if possible, in the original packaging).
A card containing the following information must be enclosed with the unit:
a) Name, address and telephone number of owner.
b) Name and address of retailer / importer.
c) Photocopy of the delivery note / purchase receipt for the unit by the owner which shows
the date, designation and serial number of the unit.
d) Description of malfunction.
The warranty does not cover transportation or any transportation damage.
In the event of damage caused by an accident or improper use, or which occurs after
expiration of the warranty period, repairs will be invoiced according to eff ective material
and labour costs.