HP CM8060 Color MFP Kundendienst Handbuch Seite 96

Alerts
The EWS can be configured to send e-mail alerts for device errors and warnings that require immediate
attention. Alert messages can be sent to your e-mail account, your cell phone, or a Web server. For
example, the MFP can send an e-mail notifying service when the Web wipe is nearing depletion. More
than one individual can receive alert messages, with each person receiving only the alerts that are
meaningful to them.
HINWEIS:
Alerts available to service personnel include:
●
Web Wipe Warning: Triggered when the web wipe has only a couple of days' supply remaining
●
Service Call Error: Triggered by system errors that caused a Call Service message to appear on
the device control panel
Alert messages can also include the following information as e-mail attachments:
●
Configuration
●
Supplies
●
Usage
●
Error log
●
XDM file (printers.xml)
HINWEIS:
warning log and the preventive maintenance information. Use the XDM viewer to see this
information.
TIPP: See the system administrator guide for more information about using and configuring Alerts.
AutoSend
AutoSend enables the MFP to automatically send XDM data to a configurable list of e-mail destinations
on a regular basis. AutoSend can send XDM data at specific time or page-count intervals. Service
personnel can review the XDM for impending preventive maintenance requirements and device failures
prior to a customer visit.
TIPP: See the system administrator guide for more information about using and configuring AutoSend.
View and Print MFP information
Use the EWS Information tab to view and print MFP status and service information. Use the Print
Device Page button on the bottom right corner of each page to print information pages.
HINWEIS:
The following information pages are available using EWS:
●
Device Status
●
Device Information
●
Print
30 Kapitel 2 Service approach
See the EWS alerts configuration page for more information.
You should always attach the XDM file. It contains service information including the
The Print Device Page button is only available to service personnel.
DEWW