HP CM8060 Color MFP Kundendienst Handbuch Seite 92

f. Make one copy of the Dimensional IQ 11 x 17 or A3 test page from the ADF in duplex mode
with the original face up in order to verify that the centerline duplex front adjustment is correct.
g. Make one copy of the Dimensional IQ 11 x 17 or A3 test page from the ADF in duplex mode
with the original face down in order to verify that the centerline duplex back adjustment is
correct.
8. Discuss the service call with the customer to ensure that the customer understands what has been
done and is satisfied with the results of the service call.
Extended power off situations
Some customers, such as schools, might not use the MFP for extended periods. During an extended
period, the MFP will be powered down and unused. The MFP pens will be installed and in the capping
station.
Extended periods of inactivity pose two risks to customer satisfaction:
●
The pen health of a pen might degrade to the point that the pen is not recoverable and must be
replaced.
●
The automatic pen cleaning routine that launches when the MFP is restarted and detects an
unhealthy pen might take up to 20 minutes to run.
If the customer plans to not use the MFP for an extended period, suggest that the customer power on
the MFP and print a few pages at least once every six weeks.
Handling and disposing of service parts and consumables
All service repair, preventive maintenance, replacement parts, and consumables, including wipes and
cleaning supplies, shall be removed from the customer's site unless specifically instructed otherwise.
Service part handling and disposition will vary from country/region, and even by state or province. It is,
therefore, extremely important that you acquaint yourself with the specific requirements for your locale
to supplement this general overview.
Service parts shall be segregated into the following categories:
1. Wet parts and assemblies, those containing liquids, ink or bonding agent contaminated absorbent
material or wipes used to clean up ink or bonding agent spills, shall be placed in a sealable bag or
container immediately following removal from the device, packaged, and labeled for handling in
accordance with the specific instructions for your locale for wet parts (these parts might be
considered hazardous waste in some countries/regions, state or province). Spent lubricants
(containers) should be included with this category.
2. Individual batteries, liquid crystal displays (LCDs), and lamps used for scanning and backlighting
shall be segregated, packaged, and labeled for handling in accordance with the specific instructions
for your locale for hazardous or universal wastes. Assemblies containing these materials might be
included in category 3.
3. Remaining parts and assemblies shall be packaged and labeled for return to the global operations
recycling centers or another designated vendor for your area per the specific instructions for
recyclable parts for your locale.
Specific contact information and instructions, including a list of parts that will be included in each
category for your locale, will be provided through the technical service bulletins and service operating
procedures. Keeping a service part waste log will be necessary with the information required by the
specific instructions for each category of materials.
26 Kapitel 2 Service approach DEWW