HP CM8060 Color MFP Kundendienst Handbuch Seite 115

Troubleshoot the MFP and accessories
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Use the Event Log
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Use the subsystems menu
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Troubleshoot image quality
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Use service assist mode
Use the Event Log
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View recently reported errors and warnings
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View the full Event log
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Troubleshoot an event
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Troubleshooting Options
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View diagnostic trends
View recently reported errors and warnings
The CDFT Home screen displays recently reported errors and warnings in the Recent Events box.
View the full Event log
To view the full Event Log, do one of the following:
▲ Click View Log and Troubleshoot on the CDFT Home screen to view the complete Event Log.
or
▲ Click Settings/Procedures, and then click Event Log.
The Event Log displays the following information for each event:
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Code: Error or warning code
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Timestamp: Time that the event was reported
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Description: A description of the event
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Pages: The page count at the time that the event was last reported
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Repetitions: The number of times the event has been reported
Troubleshoot an event
To troubleshoot an event in the Event Log:
▲ Click the event entry that you want to troubleshoot, and then click Troubleshoot.
CDFT displays a troubleshooting screen for the event code.
The troubleshooting screen lists potential root causes for each event and recommended actions for
diagnosing the event. Follow the recommended actions, in order, and stop when the event has been
successfully diagnosed.
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