HP CM8060 Color MFP Kundendienst Handbuch Seite 94

Remote support and embedded Web server (EWS)
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Overview
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The embedded Web server (EWS)
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Configurable Service Links
● Other Settings
Overview
The HP CM8050/8060 MFP provides on-site and off-site access to diagnostic service information
through the embedded Web server (EWS).
On-site access is supported via the EWS service information and configuration Web pages, accessible
within the customer environment. Service personnel can access the device information without the
physical presence of the MFP.
Off-site access to service information is enabled via e-mail notification features. These features allow
service personnel to use a proactive approach to maintenance and support. For example, the MFP can
be configured to e-mail the preventive maintenance information on a periodic basis. Service personnel
can use this information to identify which parts they should bring to the next service visit.
The embedded Web server (EWS)
Introduction
The EWS is embedded in the device firmware and accessed using a standard Web browser.
Service personnel access is limited to device service and maintenance information. Proprietary
customer data is not available to service personnel.
Access to non-service functions requires a password that is created and managed by a customer or
customer network administrator. Only service personnel have access to service and maintenance
information.
Use the EWS
Access the EWS using a computer with a network connection to the MFP inside of the customer's
security firewall.
HINWEIS:
Access the EWS
1. Open a Web browser software program.
2. Type the device IP address in the Address field.
HINWEIS:
device IP address is unknown, print a configuration page.
3. Click Go, or press Enter.
28 Kapitel 2 Service approach
Connect the laptop directly to the MFP via a LAN cable or use a customer's PC.
The device IP address can be found on the configuration information page. If the
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