Troubleshooting; Device Errors - B. Braun Aesculap OrthoPilot Elite FS112 Gebrauchsanweisung/Technische Beschreibung

11. Troubleshooting

►
Whenever an error message is issued by the OrthoPilot
System, shut down and restart the system, if possible.
►
Perform data capture again if possible.
►
If it is not possible to detect the error or if the error occurs again, abort
the navigated operation and complete the intervention manually.
►
Report error messages to the manufacturer or to one of their autho-
rized representatives, see Chapter 12.

11.1 Device Errors

Issue
Panel PC does not start after
activation of the ON switch.
The error message "COMS bat-
tery low" appears during the
panel PC boot process.
Suspected disruption/influenc-
ing of the system by a device
"BitLocker" error message at sys-
tem start-up
No touch screen input accepted
® Elite
Hardware
Identification/cause
The power cable or power supply of the
®
OrthoPilot 4 stand/external table power supply is
not connected
Defective power supply:
■
Defect in the power supply or power cable
■
Defective interface between the panel PC and
®
OrthoPilot 4 stand
CMOS battery is dead
Operation is impaired or impossible
®
OrthoPilot USB security key not inserted into the
device
®
OrthoPilot USB security key damaged/no longer
available
Touchscreen defective
Remedy
Connect the power cable/power supply.
Have the product repaired by the Aesculap Technical Service.
Have the product repaired by the Aesculap Technical Service.
Deactivate other devices and check whether the disruption per-
sists.
Change the spatial positioning (distance) of the devices until the
interference disappears.
Make certain that non-system cables are routed separately.
®
OrthoPilot Shut system down (see Chapter 6.1.2) and discon-
nect it from power for approx. 10 seconds. Then restart.
Insert the OrthoPilot® USB security key into a USB port and
restart the system
Use the replacement key.
– or –
®
Reorder a OrthoPilot USB security key via Aesculap Technical
Service. The recovery key is required for this, see Chapter 5.5.
Have the product repaired by the Aesculap Technical Service.
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