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Troubleshooting List; Display Error Messages; System Error; Accessory Error - B. Braun Aesculap ELAN 4 GA800 Gebrauchsanweisung

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9.

Troubleshooting list

Have defective products repaired by Aesculap Technical Service, see
Chapter 10.
9.1

Display error messages

Faults that are recognized by the control unit are shown as error messages
in the display.
There are three types of error messages:
System error (text in red field): It is not possible to work with the con-
trol unit or system.
Accessory error (text in yellow field): It is possible to work with a dif-
ferent component.
Operating error (text in blue field): It is possible to work with the sys-
tem after rectifying the cause of the error.
9.1.1

System error

Message displayed
System error
Switch the control unit off and on.
If the error re-occurs, replace the control unit.
9.1.2

Accessory error

Message displayed
Motor or motor cable could be damaged
Malfunction of foot control
If this message is displayed frequently, please per-
form a technical inspection on the foot control
Critical Foot Control Error
Unexpected error occurred in the area of the foot
control. If this message does not disappear auto-
matically, please restart the device.
Critical error in manual control module
Unexpected error occurred in the area of the hand
control. If this occurs repeatedly, please replace
the hand control.
Prohibited combination of accessories
A prohibited combination of motor and cable cod-
ing was found on socket 1/socket 2.
Motor not recognized
It was impossible to recognize the motor type.
Please replace the motor. If this does not work,
replace the motor cable as well.
Unknown motor type
Please verify that the software version of the
device is suitable for this motor type.
Motor overheated
The motor currently being used is overheating.
Please let the motor cool down or use another suit-
able motor.
Motor blocked
Stop motor actuation and release blockage
If the error re-occurs, replace the product.
Note
Many faults cannot be clearly categorized. They can be caused by an oper-
ating error or an accessory error. In such cases, an operating error is
assumed first, to avoid any unnecessary changing or sending in of new
products.
Cause
The internal monitoring of the control unit
recognizes an error or fault.
Cause
Motor cable or applied part defective
Foot control defective
Foot control defective
Unexpected error in the area of the hand con-
trol
Hand control defective
A prohibited combination of application part
and motor cable is connected to the control
unit.
Wrong applied part
Applied part defective
Motor cable defective
Software version of the control unit is incom-
patible with the application part used.
Motor of the applied part has overheated
Applied part blocked
Remedy
Switch the control unit off and on again.
If the message appears again: Replace the control
unit.
Remedy
Replace motor cable or applied part.
Replace foot control.
Replace foot control.
Restart device
Replace hand control.
Check inserted products and replace with a per-
missible combination of application part and
motor cable as applicable.
Change applied part.
Replace motor cable.
Verify software version of the control unit.
Have control unit software updated by Technical
Service.
Allow the applied part to cool down.
If the applied part overheats excessively: Replace
the applied part.
Stop applied part actuation and release blockage.
If the error occurs when the applied part is running
idle: Replace the applied part.
en
17

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