47.FC.42 (event code): Pulse width modulation image not found
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47.FC.43 (event code): Pulse width modulation print engine execution failure
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Recommended action
1.
Turn the product off and then on.
2.
If the error persists, reload the firmware.
47.WX.YZ Printer calibration failed
Description
The print quality calibration failed. This message is for development and will not be seen by customers.
Recommended action
Turn the product off and then on.
49.XX.YY Error To continue turn off then on
Description
A firmware error has occurred. This error can be caused by corrupted print jobs, software applications
issues, non-product specific print drivers, poor-quality USB or network cables, bad network connections
or incorrect configurations, invalid firmware operations, or unsupported accessories.
Recommended action
1.
Turn the product off and then on.
2.
If the error persists, check the following:
The error might be caused by a network connectivity problem, such as a bad interface cable,
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a bad USB port, or an invalid network configuration setting.
The error might be caused by the print job, such as an invalid print driver, a problem with the
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software application, or a problem with the file you are printing.
Upgrading the product firmware might help resolve the error. See the product user guide for
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more information.
50.WX.YZ Fuser error To continue turn off then on
Description
The product experienced a fuser error.
W = fuser error code
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X = fuser mode
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0: Photo paper 1, 2, 3, Designated paper 2, 3, or NA, typed or AutoSense
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1: AutoSense (Normal special case distinguished from typed Normal)
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ENWW
Tools for troubleshooting
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