HP LaserJet Enterprise 700 M712 series Handbuch Zur Fehlerbehebung Seite 287

Event log message
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ENWW
Description
Remote firmware upgrade (.bdl) was not
performed. The file is corrupt.
Remote firmware upgrade (.bdl) was not
performed. Timeout during receipt.
Remote firmware upgrade (.bdl) was not
performed. An error occurred when writing to
the hard disk.
Remote firmware upgrade (.bdl) was not
performed. There was a timeout during the
download.
Remote firmware upgrade (.bdl) was not
performed. There was an error reading the
firmware file.
The firmware upgrade was canceled by the
user.
The preboot partition is full.
Remote firmware upgrade (.bdl) was not
performed. An invalid file was sent.
Action
The firmware file is corrupt. Download the
firmware file and attempt the upgrade again.
The IO timed out during the firmware
download. The most common cause is an
issue with the network environment. Ensure a
good connection to the product, and attempt
the upgrade again or upgrade using the USB
walk-up port.
1. Download the firmware again.
2.
If the error persists, perform the clean
disk/format disk process.
3. Download the firmware from the Preboot
menu.
4. If the error persists, replace the hard
disk.
The I/O timed out during the firmware
download. The most common cause is an
issue with the network environment. Ensure
there is a good connection to the product,
and attempt the firmware upgrade again or
upgrade the firmware using the USB walk-up
port.
1.
Download the firmware again.
2. If the error persists, perform the clean
disk/format disk process.
3. Download the firmware from the Preboot
menu.
4.
If the error persists, replace the hard
disk.
Resend the firmware upgrade to the product.
1.
Download the firmware again.
2.
If the error persists, perform the clean
disk/format disk process.
3. Download the firmware from the Preboot
menu.
The firmware file sent was not the correct file.
Download the firmware file again, making
sure to download the file for the correct
product model. Attempt the upgrade again.
Tools for troubleshooting
261