Paper path test
This diagnostic test generates one or more test pages that you can use to isolate the cause of jams.
To isolate a problem, specify which input tray to use, specify whether to use the duplex path, and
specify the number of copies to print. Multiple copies can be printed to help isolate intermittent
problems. The following options become available after you start the diagnostic feature:
Print Test Page. Run the paper-path test from the default settings: Tray 2, no duplex, and one
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copy. To specify other settings, scroll down the menu and select the setting, and then scroll back
up and select Print Test Page to start the test.
Source Tray. Select Tray 1, Tray 2, or the optional tray.
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Output Bin. Select All bins, Face down, or Face up.
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Test Duplex Path. Enable or disable two-sided printing.
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Number of Copies. Set the numbers of copies to be printed; the choices are 1,10, 50, 100, or
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500.
1.
At the product control panel, press the Home
2.
Open the following menus:
Administration
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Troubleshooting
●
Diagnostic Tests
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Paper Path Test
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3.
Select the paper-path test options for the test you want to run.
Paper path sensor tests
This test displays the status of each paper-path sensor and allows viewing of sensor status while printing
internal pages.
1.
At the product control panel, press the Home
2.
Open the following menus:
Administration
●
Troubleshooting
●
Diagnostic Tests
●
Paper Path Sensors
●
NOTE:
Exiting the Paper Path Sensors menu and then reentering it will clear the test values from
the previous test.
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Chapter 2 Solve problems
button.
button.
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