Troubleshooting - Orbea Blue Paper Rise Hydro Sl 2025 Bedienungsanleitung

91│ORBEA

TROUBLESHOOTING

If the Range Extender does not charge or does not supply power to the motor, press the Range Extender main button once. If an
error is detected in the battery, the LEDs will display the error code. See the table below to find out about the error and how to
solve it.
When the following table mentions "Contact Orbea", this applies if a dealer is performing the battery diagnostics.
If an end user is unable to resolve an error or malfunction by following the instructions on the following table, he/she should
contact an authorised Orbea dealer, who will process the claim with Orbea.
CONDITION POSSIBLE CAUSE
No power to The cable is not properly connected
the motor
Poor charger connection or problem with mains
The battery
socket
does not
charge
100% charged
FLASHES LEDs
STATE OF HEALTH
SOLUTION
Connect the cable correctly as described in the user manual
Check the charger connection. See charger problem solutions
The battery is operating
LED BEHAVIOUR ERROR
Voltage/charge level too low.
Flash The Range Extender switches
off.
Temperature protection.
Flash The Range Extender switches
off.
Overcurrent protection.
Flash once a second
The bike turns off.
Severe overcurrent or short-
Flash 5 times a
circuit protection.
second
The bike turns off.
Flash Cell or hardware error
Blink (2 sec) CHARGE LEVEL
75%-100%
50%-74%
25%-49%
1%-24%
BLUE PAPER RISE HYDRO SL-LT • 2025
OPERATIVE
75%-100%
50%-74%
25%-49%
1%-24%
0% (blink)
SOLUTION
Charge the battery with
the RS Gen2 Smart
Charger
Wait for the temperature
to be within the
operating range
Wait 30 seconds before
using the battery again
Disconnect the external
battery. Inspect the
connectors.
Connect the external
battery switch on the
system.
Contact Orbea
EN
If the
problem
persists,
contact
Orbea