Troubleshooting - Stryker Altrix Handbuch

English
Problem
EN
Controller will not turn on
Controller user interface
blackout
Product alarming, user
interface blackout
Temperature probe
Controller will not heat
Controller will not cool
Thermal transfer device
not filling with water or
ports not detecting flow
Water level alarm
1-50

Troubleshooting

Possible cause
Power cord is not plugged
into a properly grounded
hospital grade wall outlet
Damaged power cord or
plug
Power outage
Power outage
Not responding, does not
connect, temperature
outside of range
Reservoir is empty
Reservoir is empty
Locking ring on Clik-Tite
connector is not snapped
into place
Quick disconnect not
seated properly
Water level too low
8001-109-005 REV B
Action
Insert the plug fully into the
properly grounded hospital
grade wall outlet
Visually make sure that the
power cord is not damaged
If the Stand-by button is
solid green, visually inspect
the LCD for damage
If the Stand-by button is
yellow and flashing,
visually inspect the LCD for
damage
Replace temperature probe
Check connections
Fill reservoir, tap Confirm
that sterile distilled water
has been added, restart
Fill reservoir, tap Confirm
that sterile distilled water
has been added, restart
Check the Clik-Tite
connection
Replace the cable or
thermal transfer device
Thermal transfer device
may be to high, lower the
bed level
Thermal transfer device
may be folded, lay flat to
make sure the water flows
Secure the thermal
transfer device connection
to the controller
Replace the cable or
thermal transfer device
Fill reservoir
Remove from use
If the product does not turn
on after trying a different
outlet
If damaged, RFU
If damaged, RFU
If damaged, RFU
If damaged, RFU
If filling the reservoir does
not resolve
If filling the reservoir does
not resolve
Not applicable
Not applicable
Not applicable
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