HBM QUANTUM X Bedienungsanleitung Seite 55

CX22-W
A3169-5.0_en/de
Try deactivating your Firewall, or enable TCP port
5001. Also allow UDP for ports 1200, 1201 and 1300.
S Could your antivirus program be responsible for
blocking the UDP scan?
Try deactivating your antivirus program, to locate the
cause. If the CX22-W can then be found, read your
antivirus program documentation to discover how to
enable individual programs to access the network
(local subnet). You must enable the same ports as
those described under the firewall.
S If a WLAN is also active in your PC, you must test
whether the module can be found when you
temporarily switch off the WLAN (just for the search
period). With some WLAN configurations, problems
can occur across all interfaces during a scan.
S If your PC has several Ethernet interfaces, try
deactivating all the other Ethernet interfaces.
S If the QuantumX Data Recorder Assistant cannot find
the CX22-W, try setting up a "normal" remote desktop
connection.
S If you are using the CX22-W in a sizeable network,
contact your network administrator. There are a series
of options in managed networks to limit or completely
prevent data transmission between the individual
nodes. Administrative enabling may also be
necessary here.
55