Detecting And Resolving Connection Problems - HBM QUANTUM X Bedienungsanleitung

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7.6 Detecting and resolving connection
problems
If the CX22-W does not appear in the QuantumX Data
Recorder Assistant list, or if the setup of the remote
desktop connection is canceled, there are several
possible causes. Check the following points and then
repeat the search:
S Has the CX22-W been switched on for at least 1
minute and is the module LED showing green?
S Have you used the correct Ethernet cables (Ethernet
switch with standard cable or direct connection with
crossed cable)?
S Is the Ethernet switch working properly?
If you cannot check functionality because you are not
operating any other devices on the switch, try to set
up a direct connection between the PC and the
CX22-W.
S Have you waited long enough for the PC to specify its
address?
If the PC cannot find a server in the network, the
search for the server looks in the "DHCP" settings
(Obtain an IP address automatically) and the
"Alternative configuration" (user-defined address) first
of all (the symbol for the interface in the Windows tray
indicates the search, but the symbol may only appear
if the display is configured). It then takes about 20 to
30 seconds to set an automatic address (in DHCP) or
the stated alternative address. During this time, a
scan has not found a CX22-W either.
S Could your firewall be responsible for blocking the
UDP scan?
CX22-W
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