Troubleshooting - Videotec ULISSE MAXI NETCAM Bedienungsanleitung

16 Troubleshooting

Contact an authorized support centre if the
problems listed below persist or you have
any other issues that are not described
here.
PROBLEM The product does not go on.
CAUSE Wiring error, blown fuse.
SOLUTION Make sure the connections are
correct. Check the continuity of the
fuses and replace them with the
indicated models should they fail.
PROBLEM Under special zoom conditions,
the housing or sunshield interfere
with the image being shot (only for
versions with motorised zoom lens).
CAUSE The position of the camera or lens is
too far back in relation to the window.
SOLUTION Adjust the position of the camera and
lens.
52
PROBLEM It is not possible to connect with the
camera.
CAUSE Incorrect camera connection.
SOLUTION Check camera connections.
PROBLEM During start-up the pan & tilt is
disabled.
CAUSE Air temperature is very low.
SOLUTION Wait until the end of the pre-heating
procedure.
PROBLEM It is not possible to control the Pan
& Tilt.
CAUSE Incorrect communication line
configuration.
SOLUTION Check dip-switches configuration (
8.13 Hardware configuration, page
31).
MNVCUPTMAXIR_1625_EN