11 Troubleshooting
Contact an authorized support centre if the
problems listed below persist or you have
any other issues that are not described
here.
Read the product Manual A before
performing any operation.
PROBLEM
Video streaming is not visible.
CAUSE
Incorrect IP address settings.
SOLUTION
Check the device IP address
and the configuration of the
computer network card.
CAUSE
Automatic preheating
procedure (De-Ice) in progress.
SOLUTION
Wait until the end of the pre-
heating procedure. If the ambient
temperature is too low the unit
will remain blocked.
PROBLEM
The wash system is blocked
and does not respond to
commands.
CAUSE
The wash system is not enabled.
SOLUTION
Check the configuration of the
settings.
PROBLEM
The wash system settings are
incorrect.
CAUSE
Wrong settings in the
configuration.
SOLUTION
Check the configuration of the
settings.
MNVCMVXHDBCAM_1813_EN
12 Technical data
For the technical data of the housing,
consult Manual A of the product.
12.1 Cameras
Day/Night Full HD 30x
Resolution: Full HD 1080p (1920x1080pixel)
Image Device: 1/2.8" Exmor™ R CMOS sensor
Effective Pixels: approx. 2.38 Megapixels
Minimum Illumination:
• Colour: 0.006lx (F1.6, 30 IRE)
• B/W: 0.0006lx (F1.6, 30 IRE)
Focal length: from 4.5mm (wide) up to 135mm (tele)
Zoom: 30x (480x with digital zoom)
Iris: Auto, Manual (from F1.6 up to F9.6,10 steps)
Horizontal Viewing Angle: from 61.6° (wide end) up to
2.50° (tele end)
Vertical Viewing Angle: from 37.07° (wide end) up to
1.44° (tele end)
Shutter speed: from 1/1s up to 1/10000s (Auto,
Manual)
White balance: Auto, Manual
Gain: Auto, Manual (from 0dB up to 36dB)
Wide Dynamic Range: 120dB
Focus System: Auto, Manual, Trigger
Picture Effects: E-flip, Color enhancement
Noise removal: 2D, 3D
Exposure Control: Auto, Manual, Priority (Iris Priority,
Shutter Priority), Brightness, Custom
De-fog: Yes (On/Off )
9