Identification And Procedures - Global garden products 72 Serie Kundendienst Handbuch

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IDENTIFICATION AND PROCEDURES

1.1 IDENTIFICATION AND PROCEDURES
A) Identification
1) Machine
Each machine has a label attached (1) under the
driver's seat which shows the technical specifica-
tions, the model and the serial number.
The model and serial number must be shown on
each repair sheet when requests are made
under guarantee, and are indispensable for
spare part orders.
2) Transmission (Rear axle)
The transmission unit (both mechanical and hydro-
static) is made up of an engine block including the
rear axle. This unit is made by another manufactur-
er to our precise technical specifications which dif-
ferentiate it from similar items by this same Manu-
facturer.
The serial number on the label (2) clearly identi-
fies the product and its specifications. This num-
ber must always be quoted when requesting
spare parts or any information from the Manu-
facturer.
3) Engine
The engine is made to precise technical specifica-
tions which differentiate it from similar items by this
same Manufacturer.
The serial number on the label clearly identifies
the product and its specifications. This number
must always be quoted when requesting spare
parts or any information from the Manufactur-
er.A) Guarantee validity
B) Guarantee validity
The guarantee is supplied under the terms and the
limits of the contractual relations in being. As far as
the engine and the transmission unit are concerned,
the conditions given by their respective manufac-
turers apply.
C) Service repairs after guarantee period
The Service Centre has to make out a report con-
taining the machine's serial number, a summary of
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WORKSHOP MANUAL
1.1.
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the problem, the repairs carried out and any spare
parts used for each repair done on the machine.
A copy of this report must be retained to be made
available to the Manufacturer together with the parts in
case of any subsequent disputes with Customers.
D) Fault notification
The Manufacturer welcomes any notifications of faults
that recur with particular frequency. It gives the oppor-
tunity for a careful inspection of the problem and the
implementation of corrective action at production
level.
Similarly, the Manufacturer will notify of any faults dis-
covered on the machines produced, with recommen-
dations for the most suitable procedures for their rem-
edy.
E) Spare parts request
When requesting spare parts, the code number must
be given, referring to the exploded charts for the year
of manufacture, shown on the identification label [u
point A].
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1998
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