Coltene BioSonic UC150 Benutzerhandbuch Seite 22

• Plastics, cemented glass syringes, mirrors etc. may not be successfully processed using
ultrasonics.
NOTE: Always consult the manufacturer's instructions regarding the cleaning of instruments/
devices to ensure suitability for ultrasonic cleaning!
Service
When calling customer service please have the following information available:
• Office name and phone number
• Contact person in case the service department needs to talk to the end user of the equipment
• Contact email
• Doctor's name
• Model number of the unit
• Serial number of the unit
• Dealer's name
• Detail description of the problem including any error codes displayed
• Photos and short videos of the unit problem are very helpful
• Copy of your purchase invoice for warranty validation
• Solution type (liquid, dry, or tablet) and the brand name
• Any cassettes that are being used, and if so, the cleaning cycle time
Customer service may require the end user to troubleshoot the unit during the call to determine
if the issue requires a service technician. Please be prepared and ready to access the unit.
If service is required, a Coltene Customer Service Representative will issue the customer a
complaint number and return shipping instructions.
For service, contact your dealer or Coltene customer service.
14. Technical Details
Environmental Conditions:
• Intended for indoor use.
• Maximum altitude 2000 m.
• Recommended Storage and transport temperature:
• Temperature during operation:
22