Standby Mode; Madrix Plexus Updater (Extra Tool) - MADRIX PLEXUS Handbuch

142 MADRIX 3 PLEXUS User Manual / Handbuch
I see the notice 'Invalid Device' in the PLEXUS Configuration window!
Please make sure your PLEXUS device is connected to your computer. Then, search again for
devices in the PLEXUS Configuration window.
My LEDs do not show the lighting effects correctly!
Please go to the PLEXUS menu 'Settings' > 'DMX'. Set 'DMX 1', 'DMX 2', 'Art-Net 1', 'Art-Net
2' to 'On' and test again.

Standby Mode

The MADRIX PLEXUS may display 'STANDBY'. If the MADRIX PLEXUS is in standby mode, the device
does not receive enough power from the power supply in use or the USB port. Possibly the
computer to which the device is connected might simply be in standby mode, too.
Exception-Trace
Should an error occur on the device (an unlikely event), the so-called Exception-Trace will be
displayed on the PLEXUS display. It functions as an error message to be analyzed by the
manufacturer.
If such an Exception-Trace occurs, please make a picture of it and send the picture to your dealer
or the manufacturer. Thank you!

MADRIX PLEXUS Updater (Extra Tool)

Along with MADRIX a separate tool for the MADRIX PLEXUS is provided, called 'MADRIX PLEXUS
Updater'.
You can use this tool to update the firmware or to reset the device to its factory default settings.
For more information, see MADRIX PLEXUS Updater (Extra Tool).
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