Faqs - MADRIX PLEXUS Handbuch

MADRIX PLEXUS User Manual (English) 137
1.5

FAQs

This section answers questions that are frequently asked.
Do I need a MADRIX PLEXUS and a MADRIX KEY?
No. The MADRIX software license for up to 1024 DMX channels data output is already included
and activated automatically when connected to MADRIX. The MADRIX KEY is not necessary for
operating MADRIX PLEXUS. However, you may connect both to your computer to use their
output features together.
Is it possible to use more than one MADRIX PLEXUS?
Yes. Multiple devices can be used together to control larger LED projects.
Can I upgrade the PLEXUS software license?
No. One PLEXUS includes a software license for 1024 DMX channels. But you may simply connect
more units to access more channels.
Can I use a mobile computer instead of a desktop computer?
Yes. Mobile computers, such as laptops/notebooks, may be used to run the MADRIX software.
Please pay attention to the system requirements and the power saving options of your operating
system.
Can I use other software apart from MADRIX to control lights?
No. The recommended software is MADRIX.
Can I use this interface to control lasers, moving heads, or scanners?
No. The MADRIX software is not designed for such an area of application.
What do the blinking LEDs mean?
Please read the chapter Troubleshooting.
Can I repair the MADRIX PLEXUS myself?
No. Do not attempt any repairs. Any attempt will void your warranty! Please contact your dealer
or supplier if the device seems to be defective.
What can I do if my interface does not work anymore during the warranty period?
Please contact your dealer or supplier.
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