Philips AVENT SCD971 Bedienungsanleitung Seite 50

50
English
APP
Why do I get black and
white images instead of
colour ones?
Why does the app not
notify me that the baby is
crying?
Why can't my partner
and I connect to the baby
monitor at the same
time?
Why can't I talk to the
Baby Unit after pressing
the true talk-back button
from the app?
I am a guest user already,
why can't I get video live
streaming?
Do I have to keep the app
open to monitor my
baby?
Why can't I hear sound
from multiple Baby
Units/cameras?
The baby monitor has switched to night vision mode because the room where
the baby monitor is placed is dark.
If there is enough light in the room, the light sensor on the baby monitor may
be covered or dirty. Make sure that this sensor is fully exposed to the light in the
room.
Check the Wi-Fi signal strength on the setting page of the app and it works best
when it shows "Excellent" or "Good".
The sound threshold for notification may have been set too low. In that case, the
app will only notify you when the baby produces a lot of sound. Open the app
setting to set the sound threshold higher to ensure that you are notified sooner.
Perhaps you have muted your smart device, turn on the volume.
Check if you have activated the notification function in the setting of the app.
Check if you have activated the notification function in the setting of your smart
device.
Check if you have viewing rights as a guest. The notification function is disabled
for guest users.
The secondary admin user does not need to go through the same connection
process again, you only need to invite your partner as an admin user through
the app.
If you do not wish your partner to have full access, invite your partner to login as
a guest user. Access rights of guest users have limitations. Please refer to the
''Account management'' chapter for details.
Perhaps the true talk-back feature is active via the Parent Unit or your partner's
app.
The Parent Unit has a higher priority in using true talk-back function.
Perhaps the administrator has temporarily turned on the Privacy mode. You
should have received a notification about this.
The baby monitor may be offline. To receive a notification when the baby
monitor goes offline in future, switch on app notifications from the app's
settings menu.
No, the app can monitor in the background while you do other things.
Switch on background monitoring from the Monitoring and Video settings
menu of the Baby Monitor settings, put the app in the background by locking
the smartphone or going to the home screen of your smartphone. You will be
able to hear your baby's sounds even if the app is not open. Furthermore you
can still receive push notifications.
You can view multiple live steamings in split screen format on the preview page
of app, but you can only hear sound from the Baby Unit/camera you selected.