Zipro Core control Bedienungsanleitung Seite 17

2. The warranty will be honored by the store or service center
upon presentation by the customer of:
a. a valid, legibly and correctly completed warranty
card with the sales stamp and the seller's signature,
b. a valid proof of purchase of the equipment with the
date of sale,
c. the claimed goods or defective part.
In the case of distance purchase, the warranty card is valid
only on the basis of the purchase document (receipt /
invoice).
3. The complaint will be processed within 14 days from the date
the defect is reported by the Customer.
4. Manufacturing defects and damages disclosed during the
warranty period will be repaired free of charge within a period
not exceeding 21 days from the date the goods are delivered to
the store or service center.
5. If it is necessary to import parts, the warranty repair period
may be extended by the time necessary to import them, but
not longer than 40 days.
6. The warranty does not cover:
a. mechanical damage and defects caused by it,
b. damage and defects resulting from improper use and
storage, improper assembly and maintenance,
c. damage and wear of consumable parts such as:
cables, belts, rubber elements, foam grips,
upholstery.
d. activities related to assembly, maintenance, which,
according to the operating instructions, the user is
obliged to perform on his own.
7. The warranty does not apply in the following cases:
a. expiration of the warranty period,
b. repairs and modifications made by the customer
independently using non-original parts,
c. when the defect is due to incorrect installation or
failure to follow the rules of proper operation
described in the operating instructions,
d. use other than domestic use,
e. damage caused during transport.
8. Duplicates of the warranty card will not be issued.
9. Under the warranty, the customer has the right to demand the
following types of free remedies:
a. product repair,
b. product replacement,
c. price reduction,
d. termination of the contract and full refund of costs
incurred.
10. To file a complaint:
a. Present the product or part thereof to which the
warranty applies.
b. Proof of purchase specifying the name and address
of the seller, date and place of purchase, product
type, or a valid warranty card
with the store's stamp.
c. If a dirty product is delivered, the service center may
refuse to accept it or, at the customer's expense and
with their written consent, clean it.
11. If the complaint is accepted, the equipment will be repaired or
replaced with a new one, or the customer will be refunded. The
manufacturer's service center covers the costs of transporting
the goods to the customer.
12. In the event of rejection of the warranty claim, the customer
will receive a detailed justification for the decision and within
14 days from the moment the decision is communicated, the
equipment will be sent back to the customer at their expense.
EN
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