Weidmuller AC SMART ECO Bedienungsanleitung Seite 112

Troubleshooting
Error ID Description
13 A power outage was detected.
14 There is an error in the load/charge
management control box.
15 The connection to the control box was
disconnected.
16 Communication to the external
energy metre for dynamic load/charge
management is disrupted.
17 The charging station is not available
(Status F). The EV charging box may
be in maintenance mode.
18 The digital inputs are not working
correctly.
19 Communication between the internal
energy meter and the control board is
disrupted.
112 Operating instructions – AC SMART
Recommended action
► Check whether the circuit breaker and the
residual current circuit breaker in the building
distribution or sub-distribution are switched on.
► Check the charging cable and the EV charging
box for obvious damage. Commission an
electrician to complete the repair.
or
► If the circuit breaker or residual current circuit
breaker has tripped, contact an electrician.
► Check the wiring between the sub-distribution
and the EV charging box.
► Check the EV charging box and charging cable
for damage, and complete the inspection steps
according to the commissioning protocol once
again.
► If the error occurs again, contact Weidmüller
Service.
► Start the web server of the EV charging box that
is defined as the control box.
► Follow the troubleshooting instructions.
► Check the connection to the control box.
► If the control box is connected via Modbus TCP
interface, start the web server of the control box.
► Check whether the settings for the Modbus
TCP interface match the connection used to the
control box (WiFi/Ethernet).
► Contact an electrician.
► Disconnect the EV charging box from the power
supply.
► Check the RS485 connection between the
external energy meter and the load/charge
management control box.
► Connect the EV charging box to the power
supply.
► If further errors are displayed, correct these
errors first using the recommended actions.
► If error 17 is still active, contact the operator of
the EV charging box or an electrician.
► Contact an electrician.
► Check the wiring of the digital inputs.
► Check the settings of the EV charging box in the
web server.
► Contact an electrician.
► Disconnect the EV charging box from the power
supply.
► Check the RS485 connection between the
internal energy meter and the control board.
► Connect the EV charging box to the power
supply.
► If the error occurs again, contact Weidmüller
Service.