HITWAY BK5 Originalbetriebsanleitung Seite 84

Return of E-bikes
Only use the shipping carton that the E-bike was delivered in. Be careful to protect the
E-bike from impact when packing it. When returning, the battery must be inserted into the
battery holder provided with the bicycle and locked.
Important
E-bikes with batteries that have mechanical or electrical defects may not be shipped.
Please contact the manufacturer's customer service department for more information.
Battery returns
Pack the battery in a padded bag to protect it from impacts and external influences.
If your battery has visible damage or indicates electrical defects, it is generally not allowed
for shipment. Please contact our service team and dispose of the battery properly.
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