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11.6
Warranty Regulations and Service
Sartorius Stedim Biotech GmbH warrants its products
according to the terms specified in the "General Terms
and Conditions of Business" and unless other terms
were agreed upon in writing. Date of reference is the
date of delivery.
•
The guarantee includes defects and malfunctioning
due to construction, production and material faults,
however it does not include defects due to wrong
operation and improper treatment and use.
Furthermore it does not apply for parts which became
damaged due to normal wear and also not for
consumer materials.
•
The guarantee will lapse if the user or unauthorized
third persons modify the device technically or if they
use equipment, components and accessories, which
have not been passed by Sartorius Stedim Biotech
GmbH for the application in connection with the
shaking cabinet CERTOMAT® Tplus.
Repairs can be carried out by the Sartorius AG service
representative or by authorized personnel of a
customer-owned workshop. Please inform your local
Sartorius AG sales representative or contact:
Sartorius AG
Servicezentrum Nord
Weender Landstraße 94-108
37075 Göttingen, Germany
Telephone +49.551.308.3729 / 3740 / 3741
Telefax +49.551.308.3730
•
Only spare parts passed by Sartorius Stedim Biotech
GmbH must be used.
•
Defective units can be returned to Sartorius AG.
Any units to be sent to us for repair have to be in
perfect hygienic condition, clean and well packed. If
parts were polluted by media and media components,
they have to be cleaned, decontaminated, disinfected or
sterilised, according to the valid safety rules of this
particular application, e.g. for chemical or biological
safety.
The sender has to prove that all safety guidelines have
been observed. For this purpose you have to fill in the
enclosed decontamination declaration and attach it to
the apparatus. No apparatus will be repaired without
declaration of decontamination or description of the
measures taken.
Transport damages or subsequent cleaning or
disinfection, if required, will be borne by the sender.
48
All manuals and user guides at all-guides.com
11.7
Password System
Only make this information available to authorized
users and to the service department. If necessary,
remove this page from the manual and keep it
separately.
Certain system functions and settings that should only
be accessible to authorized personnel are protected by
the standard password system. This includes, for
example,
•
the setting of the control parameters (e.g. PID) in the
control menus,
•
in the main "Settings" function
− the setting of the "PV" process values
− the setting of the interface parameters for digital
and analog process inputs and outputs or the
setting of controllers for the simulation in the
"Manual Operation" level.
The "Service" submenu of the main "Settings" function
can only be accessed with a special service password.
This is only available to authorized service personnel.
If a password-protected function is selected, a keypad
with the prompt to enter the password appears
automatically. The following passwords can be
specified:
− Standard password, preset ex works: "[ 19 ]".
− Customer-specific standard password: "[ ____ ]"*).
− Service password: "[ _____________ ]" *)
*) These details are sent to you by post or with the
[ Technical Documentation]
11.8
Installation Plan, Interface Configuration
An installation plan of the CERTOMAT® Tplus is given
in the Appendix of this manual. Additional copies of
this operating manual are available on request from:
Sartorius Stedim Biotech GmbH
August-Spindler-Straße 11
37079 Göttingen
Telefon +49.551.308.3118
Fax +49.551.308.3918
info@sartorius-stedim.com
www.sartorius-stedim.com
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