Right Of Complaint And Extended Warranty - Stokke Tripp Trapp Newborn Set Benutzerhandbuch

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‫ﺳﻮﻑ ﻳﺸﺘﻤﻞ "ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ" ﻣﻦ ﺷﺮﻛﺔ‬ ‫ ﻣﺸﺮﻭﻁ‬STOKKE ‫"ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ" ﻣﻦ ﻗﺒﻞ ﺷﺮﻛﺔ‬
:‫ ﻋﻠﻰ ﻣﺎ ﻳﻠﻲ‬STOKKE
‫ﺍﺳﺘﺒﺪﺍﻝ ﺃﻭ ﺇﺻﻼﺡ- ﺇﺫﺍ ﻓﻀﻠﺖ ﺷﺮﻛﺔ‬
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‫ ﻫﺬﺍ- ﺍﳉﺰﺀ ﺍﻟﺬﻱ ﺑﻪ ﺍﳋﻠﻞ، ﺃﻭ ﺍﳌﻨﺘﺞ‬STOKKE .‫ﺍﺳﺘﺨﺪﺍﻡ ﺍﳌﻨﺘﺞ ﻓﻲ ﺍﻟﻬﺪﻑ ﺍﻟﺬﻱ ﺻﱈ ﻣﻦ ﺃﺟﻠﻪ‬
‫ﺑﺄﻛﻤﻠﻪ )ﺇﺫﺍ ﻛﺎﻥ ﻣﻦ ﺍﻟﻀﺮﻭﺭﻱ( ﺷﺮﻳﻄﺔ ﺗﻮﺻﻴﻞ‬ ‫ﺧﻀﻮﻉ ﺍﳌﻨﺘﺞ ﻟﻠﺼﻴﺎﻧﺔ ﺍﳌﻨﺼﻮﺹ ﻋﻠﻴﻬﺎ ﻓﻲ ﻛﺘﻴﺐ‬
.‫ﻫﺬﺍ ﺍﳌﻨﺘﺞ ﺇﻟﻰ ﺍﻟﺒﺎﺋﻊ‬
‫ﻳﺠﺐ ﺗﻘﺪﱘ ﺷﻬﺎﺩﺓ ﺍﻟﻀﻤﺎﻥ ﻋﻨﺪ ﻃﻠﺐ " ﺍﻟﻀﻤﺎﻥ‬
/ ‫ﺗﻐﻄﻴﺔ ﺗﻜﺎﻟﻴﻒ ﺍﻟﻨﻘﻞ ﺍﻻﻋﺘﻴﺎﺩﻳﺔ ﻷﻱ ﻗﻄﻊ ﺑﺪﻳﻠﺔ‬
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‫ﺍﳌﻤﺘﺪ" ﺑﺎﻹﺿﺎﻓﺔ ﺇﻟﻰ ﻭﺻﻞ ﺍﻟﺸﺮﺍﺀ ﺍﻷﺻﻠﻲ‬
‫ ﻟﻠﺒﺎﺋﻊ ﺍﻟﺬﻱ ﰎ‬STOKKE ‫ﻣﻨﺘﺠﺎﺕ ﻣﻦ ﺷﺮﻛﺔ‬
‫ﺷﺮﺍﺀ ﺍﳌﻨﺘﺞ ﻣﻨﻪ. - ﻻ ﻳﻮﺟﺪ ﺗﻜﺎﻟﻴﻒ ﻟﻠﻨﻘﻞ ﻋﻠﻰ‬ .‫ﺍﳌﺆﺭﺥ. ﻳﻄﺒﻖ ﻫﺬﺍ ﻋﻠﻰ ﺻﺎﺣﺐ ﺍﳌﻨﺘﺞ ﺍﻟﺜﺎﻧﻮﻱ‬
.‫ﻋﺎﺗﻖ ﺍﳌﺸﺘﺮﻱ ﻃﺒ ﻘ ًﺎ ﻟﺸﺮﻭﻁ ﺍﻟﻀﻤﺎﻥ‬ ‫ﻇﻬﻮﺭ ﺍﳌﻨﺘﺞ ﻓﻲ ﺣﺎﻟﺘﻪ ﺍﻷﺻﻠﻴﺔ، ﻭﻳﻌﻨﻲ ﺫﻟﻚ‬
STOKKE ‫ﺍﺳﺘﺨﺪﺍﻡ ﺍﻷﺟﺰﺍﺀ ﺍﳌﺰﻭﺩﺓ ﻣﻦ ﺷﺮﻛﺔ‬
‫ﺣﻔﻆ ﺍﳊﻖ ﻓﻲ ﺍﺳﺘﺒﺪﺍﻝ ﺍﻟﻘﻄﻊ ﺍﳌﻌﻄﻮﺑﺔ ﺑﻘﻄﻊ ﻟﻬﺎ‬
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‫ﻭﺍﺳﺘﺨﺪﺍﻣﻬﺎ ﻓﻲ ﺍﻟﻐﺮﺽ ﺍﻟﺬﻱ ﺻﱈ ﺍﳌﻨﺘﺞ ﻣﻦ‬
.‫ﻧﻔﺲ ﺍﻟﺘﺼﻤﱘ ﺗﻘﺮﻳ ﺒ ً ﺎ ﻓﻲ ﻓﺘﺮﺓ ﺍﳌﻄﺎﻟﺒﺔ ﺑﺎﻟﻀﻤﺎﻥ‬
‫ﺃﺟﻠﻪ ﻟﻠﻌﻤﻞ ﻓﻲ ﺃﻭ ﻣﻊ ﺍﻟﻬﺎﺗﻒ. ﺃﻱ ﺍﺧﺘﻼﻑ ﻋﻤﺎ‬
‫ﺣﻔﻆ ﺍﳊﻖ ﻓﻲ ﺍﻟﺘﺰﻭﻳﺪ ﺑﻘﻄﻊ ﻏﻴﺎﺭ ﺍﳌﻨﺘﺞ ﻓﻲ ﺣﺎﻟﺔ‬
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.‫ﺍﻟﺘﻮﻗﻒ ﻋﻦ ﺇﻧﺘﺎﺟﻪ ﻓﻲ ﻓﺘﺮﺓ ﺍﳌﻄﺎﻟﺒﺔ ﺑﺎﻟﻀﻤﺎﻥ‬ ‫ﺳﺒﻖ ﻳﺘﻄﻠﺐ ﻣﻮﺍﻓﻘﺔ ﻛﺘﺎﺑﻴﺔ ﻣﺴﺒﻘﺔ ﻣﻦ ﻗﺒﻞ ﺷﺮﻛﺔ‬
.‫ﻭﻳﻜﻮﻥ ﻟﻠﻤﻨﺘﺞ ﻧﻔﺲ ﺍﳉﻮﺩﺓ ﻭﺍﻟﻘﱘﺔ‬
‫ﻳﺠﺐ ﺃﻻ ﻳﻜﻮﻥ ﺍﻟﺮﻗﻢ ﺍﳌﺴﻠﺴﻞ ﻟﻠﻤﻨﺘﺞ ﻗﺪ ﲤﺖ‬
:"‫ﻛﻴﻔﻴﺔ ﺍﻟﻤﻄﺎﻟﺒﺔ "ﺑﺎﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ‬
‫ﺑﻮﺟﻪ ﻋﺎﻡ، ﻳﺘﻢ ﺍﻟﺘﻘﺪﻡ ﺑﻄﻠﺒﺎﺕ "ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ" ﻟﻠﺒﺎﺋﻊ‬
‫ ﻻ ﻳﻐﻄﻲ ﻣﺎ‬STOKKE ‫"ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ" ﻣﻦ ﺷﺮﻛﺔ‬
‫ﺍﻟﺬﻱ ﺗﻢ ﺷﺮﺍﺀ ﺍﻟﻤﻨﺘﺞ ﻣﻨﻪ. ﻭﻳﺘﻢ ﻋﻤﻞ ﻫﺬﺍ ﺍﻟﻄﻠﺐ ﻓﻲ‬
‫ﺃﺳﺮﻉ ﻭﻗﺖ ﻣﻤﻜﻦ ﺑﻌﺪ ﺍﻛﺘﺸﺎﻑ ﻋﻄﺐ ﻓﻲ ﺍﻟﻤﻨﺘﺞ‬
‫ﺍﻷﻣﻮﺭ ﺍﻟﻨﺎﲡﺔ ﻋﻦ ﺍﻟﺘﻐﻴﺮﺍﺕ ﺍﻟﻄﺒﻴﻌﻴﺔ ﺍﻟﺘﻲ ﻃﺮﺃﺕ‬
.‫ﻭﺗﺼﺤﺒﻪ ﺷﻬﺎﺩﺓ ﺍﻟﻀﻤﺎﻥ ﻭﻭﺻﻞ ﺍﻟﺸﺮﺍﺀ ﺍﻷﺻﻠﻲ‬
‫ﻋﻠﻰ ﺃﺟﺰﺍﺀ ﺍﳌﻨﺘﺞ )ﻋﻠﻰ ﺳﺒﻴﻞ ﺍﳌﺜﺎﻝ: ﺗﻐﻴﺮﺍﺕ ﻓﻲ‬
‫ﺗﻘﺪﻡ ﺍﻟﻮﺛﺎﺋﻖ ﻭﺍﻷﺩﻟﺔ ﺍﻟﺘﻲ ﺗﺆﻛﺪ ﻋﻴﺐ ﺗﺼﻨﻴﻊ ﺍﻟﻤﻨﺘﺞ ﻋﺎﺩﺓ‬
‫ﺍﻷﻣﻮﺭ ﺍﻟﻨﺎﲡﺔ ﻋﻦ ﺍﻟﺘﻐﻴﺮﺍﺕ ﺍﻟﻄﻔﻴﻔﺔ ﻓﻲ ﺍﳌﻮﺍﺩ‬
‫ﻋﻦ ﻃﺮﻳﻖ ﺇﺣﻀﺎﺭ ﺍﻟﻤﻨﺘﺞ ﺇﻟﻰ ﺍﻟﺒﺎﺋﻊ، ﺃﻭ ﺗﻘﺪﻳﻤﻪ ﺇﻟﻰ‬
.(‫)ﻋﻠﻰ ﺳﺒﻴﻞ ﺍﳌﺜﺎﻝ: ﺍﺧﺘﻼﻑ ﺍﻷﻟﻮﺍﻥ ﺑﲔ ﺍﻷﺟﺰﺍﺀ‬
.‫ﺍﻟﺒﺎﺋﻊ ﺃﻭ ﻣﻤﺜﻞ ﺳﺘﻮﻙ ﻟﻔﺤﺼﻪ‬
‫ﺍﻷﻣﻮﺭ ﺍﻟﻨﺎﲡﺔ ﻋﻦ ﺍﻟﺘﺄﺛﻴﺮ ﺍﻟﻜﺒﻴﺮ ﻟﻌﻮﺍﻣﻞ ﺧﺎﺭﺟﻴﺔ‬
‫ﻣﺜﻞ ﺍﻟﺸﻤﺲ/ ﺍﻟﻀﻮﺀ، ﺃﻭ ﺍﳊﺮﺍﺭﺓ، ﺃﻭ ﺍﻟﺮﻃﻮﺑﺔ، ﺃﻭ‬
‫ﺳﻮﻑ ﻳﺘﻢ ﺇﺻﻼﺡ ﺍﻟﻌﻄﺐ ﻃﺒ ﻘ ًﺎ ﻟﻠﺸﺮﻭﻁ ﺍﻟﻤﺬﻛﻮﺭﺓ ﺃﻋﻼﻩ‬
‫ ﺑﻮﺟﻮﺩ‬STOKKE ‫ﻓﻲ ﺣﺎﻟﺔ ﺇﻗﺮﺍﺭ ﺍﻟﺒﺎﺋﻊ ﺃﻭ ﻣﻤﺜﻞ ﺷﺮﻛﺔ‬
‫ﺍﻷﺿﺮﺍﺭ ﺍﻟﺘﻲ ﺗﻨﺠﻢ ﻋﻦ ﺍﳊﻮﺍﺩﺙ/ﺍﻹﻫﻤﺎﻝ - ﻋﻠﻰ‬
.‫ﻋﻄﺐ ﻧﺘﻴﺠﺔ ﻋﻴﺐ ﺍﻟﺘﺼﻨﻴﻊ‬
‫ﺳﺒﻴﻞ ﺍﳌﺜﺎﻝ ﺍﻟﺴﻘﻮﻁ ﻣﻦ ﺍﻷﻣﺎﻛﻦ ﺍﳌﺮﺗﻔﻌﺔ. ﻳﺴﺮﻱ‬
‫ﻧﻔﺲ ﺍﻷﻣﺮ ﺇﺫﺍ ﰎ ﺍﺳﺘﺨﺪﺍﻡ ﺍﳌﻨﺘﺞ ﺑﺸﻜﻞ ﻳﺰﻳﺪ ﻋﻦ‬
‫ﻗﺪﺭﺗﻪ ﻋﻠﻰ ﺍﻟﺘﺤﻤﻞ، ﻋﻠﻰ ﺳﺒﻴﻞ ﺍﳌﺜﺎﻝ ﻓﱘﺎ ﻳﺘﻌﻠﻖ‬
‫ﺍﻟﺘﻠﻒ ﺍﻟﻨﺎﰋ ﻋﻠﻰ ﺍﳌﻨﺘﺞ ﻋﻦ ﺗﺄﺛﻴﺮ ﺧﺎﺭﺟﻲ، ﻋﻠﻰ‬
.‫ﺳﺒﻴﻞ ﺍﳌﺜﺎﻝ، ﺷﺤﻦ ﺍﳌﻨﺘﺞ ﺿﻤﻦ ﺃﻣﺘﻌﺔ ﺍﻟﺴﻔﺮ‬
‫ﺍﻷﺿﺮﺍﺭ ﺍﻟﺘﺒﻌﻴﺔ، ﻋﻠﻰ ﺳﺒﻴﻞ ﺍﳌﺜﺎﻝ، ﺍﻟﺘﻠﻒ ﺍﻟﻮﺍﻗﻊ‬
‫ﻟﻦ ﻳﻄﺒﻖ "ﺍﻟﻀﻤﺎﻥ ﺍﳌﻤﺘﺪ" ﺇﺫﺍ ﰎ ﺇﳊﺎﻕ ﺃﻱ‬
‫ﺇﺿﺎﻓﺎﺕ ﻟﻠﻤﻨﺘﺞ ﻏﻴﺮ ﺗﻠﻚ ﺍﻟﺘﻲ ﺗﻮﻓﺮﻫﺎ ﺷﺮﻛﺔ‬
‫ﻟﻦ ﻳﻄﺒﻖ "ﺍﻟﻀﻤﺎﻥ ﺍﳌﻤﺘﺪ" ﻋﻠﻰ ﺍﻹﺿﺎﻓﺎﺕ ﺍﻟﺘﻲ‬
‫ﻳﰎ ﺷﺮﺍﺅﻫﺎ ﻣﻊ ﺍﳌﻨﺘﺞ ﺃﻭ ﺍﻟﺘﻲ ﻳﰎ ﺷﺮﺍﺅﻫﺎ ﺑﺘﺎﺭﻳﺦ‬
‫ﺍﳊﻖ ﻓﻲ ﺍﻟﺸﻜﻮﻯ ﻭﺍﻟﻀﻤﺎﻥ ﺍﳌﻤﺘﺪ‬
:‫ﺑﻤﺎ ﻳﻠﻲ‬
.‫ﺍﻻﺳﺘﺨﺪﺍﻡ ﺍﻟﻌﺎﺩﻱ‬
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TRIPP TRAPP® ‫ﻳﻄﺒﻖ ﻋﺎﻟﻤ ﻴ ً ﺎ ﻓﻴﻤﺎ ﻳﺘﻌﻠﻖ ﺑﻤﻨﺘﺞ‬
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‫™ ﻭﺍﻟﻤﺸﺎﺭ ﺇﻟﻴﻪ ﻓﻴﻤﺎ ﺑﻌﺪ ﺑﺎﺳﻢ ﺍﻟﻤﻨﺘﺞ‬Newborn Set
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.‫ﺍﻟﺼﻴﺎﻧﺔ ﻭﺍﻟﺘﻌﻠﱘﺎﺕ‬
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‫ﻟﻠﻌﻤﻴﻞ ﺍﻟﺤﻖ ﻓﻲ ﺭﻓﻊ ﺍﻟﺸﻜﺎﻭﻯ ﺑﻤﻮﺟﺐ ﺗﺸﺮﻳﻊ ﺣﻤﺎﻳﺔ‬
‫ﺍﻟﻤﺴﺘﻬﻠﻚ ﺍﻟﻤﻄﺒﻖ ﻓﻲ ﺃﻱ ﻭﻗﺖ، ﻭﺍﻟﺬﻱ ﻗﺪ ﻳﺨﺘﻠﻒ ﻣﻦ‬
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‫ ﺃﻱ ﺣﻘﻮﻕ‬STOKKE AS ‫ﺑﻮﺟﻪ ﻋﺎﻡ، ﻻ ﺗﻤﻨﺢ ﺷﺮﻛﺔ‬
‫ﺇﺿﺎﻓﻴﺔ ﺃﻛﺜﺮ ﻣﻦ ﺍﻟﺘﻲ ﻳﻔﺮﺿﻬﺎ ﺍﻟﺘﺸﺮﻳﻊ ﺍﻟﻤﻄﺒﻖ ﻓﻲ‬
"‫ﺃﻱ ﻭﻗﺖ، ﺇﻻ ﺃﻧﻪ ﺗﻤﺖ ﺍﻹﺷﺎﺭﺓ ﺇﻟﻰ "ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ‬
.STOKKE
‫ﺍﻟﻤﻮﺿﺢ ﺃﺩﻧﺎﻩ. ﺣﻘﻮﻕ ﺍﻟﻤﺴﺘﻬﻠﻚ ﻃﺒ ﻘ ً ًﺎ ﻟﺘﺸﺮﻳﻊ ﺣﻤﺎﻳﺔ‬
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‫ﺍﻟﻤﺴﺘﻬﻠﻚ ﺍﻟﻤﻄﺒﻖ ﻓﻲ ﺃﻱ ﻭﻗﺖ ﺗﻌﺪ ﺣﻘﻮ ﻗ ًﺎ ﺇﺿﺎﻓﻴﺔ ﻟﺘﻠﻚ‬
.‫ﺇﺯﺍﻟﺘﻪ ﺃﻭ ﺗﺸﻮﻳﻬﻪ‬
.‫ﺍﻟﻤﺬﻛﻮﺭﺓ ﻓﻲ "ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ"، ﻭﻻ ﺗﺘﺄﺛﺮ ﺑﻬﺎ‬
STOKKE ‫" ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ" ﻣﻦ ﻗﺒﻞ ﺷﺮﻛﺔ‬
:‫ﻳﻠﻲ‬
،STOKKE AS ‫ﻋﻠﻰ ﺍﻟﺮﻏﻢ ﻣﻦ ﺫﻟﻚ، ﻓﺈﻥ ﺷﺮﻛﺔ‬
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‫، ﺍﻟﻨﺮﻭﻳﺞ ﺗﻤﻨﺢ "ﺿﻤﺎ ﻧ ًﺎ‬Skodje ٠٦٢٦-N ،Håhjem
‫ﻣﻤﺘ ﺪ ً ﺍ" ﻟﻠﻌﻤﻼﺀ ﺍﻟﺬﻳﻦ ﻗﺎﻣﻮﺍ ﺑﺘﺴﺠﻴﻞ ﻣﻨﺘﺠﻬﻢ ﻓﻲ ﻗﺎﻋﺪﺓ‬
.(‫ﺍﻟﻠﻮﻥ ﺑﺎﻹﺿﺎﻓﺔ ﺇﻟﻰ ﺍﻟﺒﻠﻰ ﻭﺍﻟﰎﺰﻕ‬
‫ﺑﻴﺎﻧﺎﺕ ﺍﻟﻀﻤﺎﻥ ﻟﺪﻳﻨﺎ. ﻭﻳﻤﻜﻦ ﻋﻤﻞ ﺫﻟﻚ ﻋﻦ ﻃﺮﻳﻖ ﻣﻮﻗﻌﻨﺎ‬
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،‫. ﺃﻭ ﺑﺪ ﻻ ً ﻣﻦ ﺫﻟﻚ‬www.stokke.com/guarantee
‫ﻳﻤﻜﻦ ﻟﻠﺸﺨﺺ ﻣﻞﺀ ﻭﺗﺴﻠﻴﻢ ﻧﻤﻮﺫﺝ ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻠﺤﻖ‬
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،‫ﺑﻜﺘﻴﺐ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﺍﻟﻤﺼﺎﺣﺐ ﻟﻠﻤﻨﺘﺞ. ﻭﺑﻌﺪ ﺍﻟﺘﺴﺠﻴﻞ‬
.‫ﺍﻟﺘﻠﻮﺙ ﺍﻟﺒﻴﺌﻲ ﻭﻣﺎ ﺇﻟﻰ ﺫﻟﻚ‬ ‫ﺳﺘﺼﺪﺭ ﺷﻬﺎﺩﺓ ﺍﻟﻀﻤﺎﻥ ﻭﻳﺘﻢ ﺇﺭﺳﺎﻟﻬﺎ ﻟﻠﻌﻤﻴﻞ ﻋﻦ ﻃﺮﻳﻖ‬
.‫ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺃﻭ ﻋﺒﺮ ﺍﻟﺒﺮﻳﺪ ﺍﻟﻌﺎﺩﻱ‬
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‫ﻳﻤﻨﺢ ﺍﻟﺘﺴﺠﻴﻞ ﻓﻲ ﻗﻮﺍﻋﺪ ﺑﻴﺎﻧﺎﺕ ﺍﻟﻀﻤﺎﻥ ﻟﻠﻌﻤﻴﻞ ﺍﻟﺤﻖ‬
:‫ﻓﻲ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ "ﺿﻤﺎﻥ ﻣﻤﺘﺪ" ﺑﻨﺎ ﺀ ً ﺍ ﻋﻠﻰ ﻣﺎ ﻳﻠﻲ‬
.‫ﺑﺎﻟﻮﺯﻥ ﺍﳌﻮﺿﻮﻉ ﻋﻠﻴﻪ‬
‫ﺿﻤﺎﻥ ﺛﻼﺙ ﺳﻨﻮﺍﺕ ﺿﺪ ﺃﻱ ﻋﻴﻮﺏ ﻓﻲ ﺍﻟﺘﺼﻨﻴﻊ‬
•
•
‫ﻳﺘﻢ ﺗﻄﺒﻴﻖ " ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ" ﺇﺫﺍ ﻛﺎﻥ ﺍﻟﻤﻨﺘﺞ ﻗﺪﻡ ﻋﻠﻰ‬
.‫ﻋﻠﻰ ﺃﻱ ﺷﺨﺺ ﺃﻭ ﺷﺊ ﺁﺧﺮ‬
‫ﺷﻜﻞ ﻫﺪﻳﺔ ﺃﻭ ﺗﻢ ﺷﺮﺍﺅﻩ ﻓﺮﺯ ﺛﺎﻧﻲ. ﻭﺑﻨﺎ ﺀ ً ﻋﻠﻰ ﺫﻟﻚ، ﻓﺈﻧﻪ‬
•
‫ﻳﻤﻜﻦ ﻃﻠﺐ " ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﻤﺘﺪ" ﻣﻦ ﺃﻱ ﻣﺎﻟﻚ ﻟﻠﻤﻨﺘﺞ ﺃ ﻳ ً ﺎ‬
.STOKKE ‫ﻛﺎﻥ ﻓﻲ ﺃﻱ ﻭﻗﺖ ﺧﻼﻝ ﻓﺘﺮﺓ ﺍﻟﻀﻤﺎﻥ، ﺷﺮﻳﻄﺔ ﺃﻥ ﻳﻘﺪﻡ‬
•
.‫ﻻﺣﻖ‬
Right of complaint
and
Extended Warranty
‫ﺍﻟﺤﻖ ﻓﻲ ﺍﻟﺸﻜﻮﻯ‬
Applicable worldwide in
.‫ﺑﻠﺪ ﻵﺧﺮ‬ respect of the TRIPP TRAPP®
Newborn Set™, hereinafter
referred to as the product.
RIGHT OF COMPLAINT
The customer has a right of
complaint pursuant to the
consumer protection
legislation applicable at any
given time, which legislation
may vary from country to
country.
Generally speaking, STOKKE
AS does not grant any
additional rights over and
above those laid down by the
•
.‫ﻓﻲ ﻫﺬﺍ ﺍﳌﻨﺘﺞ‬
legislation applicable at any
given time, although reference
is made to the "Extended
Warranty" described below.
.‫ﺍﻟﻤﺎﻟﻚ ﺷﻬﺎﺩﺓ ﺍﻟﻀﻤﺎﻥ‬
The rights of the customer
under the consumer
protection legislation
applicable at any given time
are additional to those under
the "Extended Warranty", and
are not affected thereby.
STOKKE The STOKKE "Extended
"EXTENDED WARRANTY" Warranty" is conditional
However, STOKKE AS, Håhjem, upon the following:
N-6260 Skodje, Norway, grants • Normal use.
an "Extended Warranty" to • The product only having
customers who register their been used for the purpose
product in our Warranty for which the product is
Database. This may be done intended.
via our webpage www.stokke. • The product having
com/guarantee. Alternatively, undergone ordinary
one may fill in and submit the maintenance, as described
warranty form, which is in the maintenance/
inserted into the instruction instruction manual.
manual accompanying the • Upon the "Extended
product. Upon registration, a Warranty" being invoked,
warranty certificate will be the warranty certificate
issued and sent to the shall be presented,
customer electronically together with the original
(e-mail) or by ordinary mail. datestamped purchase
receipt. This also applies to
Registration in the Warranty any secondary or
Database entitles the owner subsequent owner.
to an "Extended Warranty" as • The product appearing in
follows: its
original state, hereunder
• 3-year warranty against that the only parts used
any manufacturing defect have been
in the product. supplied by STOKKE and
are intended for use on, or
The "Extended Warranty" also together with, the product.
applies if the product has Any deviations herefrom
been received as a gift or require the prior written
purchased second-hand. consent of STOKKE.
Consequently, the "Extended • The serial number of the
Warranty" may be invoked by product not having been
whoever is the owner of the destroyed or removed.
product any given time, within
the warranty period, and
subject to the warranty
certificate being presented by
the owner.
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AUS/NZ