Troubleshooting
Problem
Steam gushes
from the steam
release valve when
the quick release
switch
is in the Seal
position.
Error code
appears on the
display and the
multicooker beeps
continuously.
Any other servicing must be performed by an authorized representative.
Possible reason
Not enough liquid in the inner pot.
Pressure sensor control failure.
Steam release valve is not seated
properly.
C1
C3
Faulty sensor.
C4
C6
Heat element has failed.
Not enough liquid. Pressure
C7
cooker lid is not used for
pressure cooking functions.
C8
Incorrect inner pot is used.
The lid is not in the correct
Lid
position for the selected
program.
High temperature detected
at bottom of inner pot; the
Food
multicooker automatically
burn
reduces the temperature
to avoid overheating.
Pressure has accumulated
PrSE
during a non-pressure
cooking program.
Try this
Add thin, water-based liquid to the inner pot
according to its size.
6 Qt: 1 ½ cups (375 mL / ~12 oz)
8 Qt: 2 cups (500 mL / ~16 oz)
Contact Customer Care.
Move the steam release switch to Vent then
back to the Seal position.
Contact Customer Care.
Contact Customer Care.
Add thin, water-based liquid to the inner pot
according to its size.
6 Qt: 1 ½ cups (375 mL / ~12 oz)
8 Qt: 2 cups (500 mL / ~16 oz)
Put on the lid and restart.
Only use a stainless-steel Pro Series inner pot
with easy grip handles with the Pro.
Open and close the lid.
Do not use a lid when using Sauté.
Starch deposits at the bottom of the inner pot
may have blocked heat dissipation.
Turn the multicooker off, release pressure and
inspect the bottom of the inner pot.
Touch Cancel and Quick Release pressure.
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