Problem
Possible Reasons
The extraction volume
programmed for the used
espresso button is set too
high.
Too much/too little
The grind size requires
espresso is given off.
adjustment.
The amount of coffee
powder requires adjust-
ment.
The extraction volume
programmed for the used
espresso button requires
adjustment.
When placing two cups
The cups are not positi-
under the spouts of the
oned correctly.
portafilter, the cups are
not filled evenly.
The filter basket has been
wet, before filling in the
coffee powder.
The appliance is not level. Ensure that the surface of your workplace is level.
One spout of the portafil-
ter is clogged.
The appliance is making
This may be normal and
pulsing, whistling, and
no reason for concern.
pumping noises during
operation.
The machine is making an
Not enough water in the
unusually loud pumping
water tank.
noise
and/or
the pump is running for
too long.
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The Easy Solution
Adapt the extraction volume accordingly (see: 'Changing
the Default Settings / Adjusting the Extraction Volume').
Adapt the grind size accordingly. If too little espresso is
given off, adjust the grind size somewhat coarser. Other-
wise, set the grind size finer (see: 'Changing the Default
Settings / Setting Up the Grinder').
Adjust the coffee dosage: use more (too much espresso)
or less (too little espresso) coffee powder. If required, set
up the grinder accordingly (see: 'Changing the Default
Settings / Setting Up the Grinder').
Adapt the extraction volume accordingly (see: 'Changing
the Default Values / Adjusting the Extraction Volume').
Ensure that each cup is placed correctly below one of the
spouts. Otherwise, the espresso may run down at the
exterior of the cups.
Always dry the filter basket thoroughly, before filling it.
Otherwise, the water may run through at the rim of the
filter basket.
Clean the portafilter (see: 'Care and Cleaning / Thorough
Cleaning of the Portafilter and Filter Basket').
No action required.
Immediately cancel the used function. Fill the
water tank. The filling level must be between the MIN
and MAX filling lines (see: 'Operation / Filling the Water
Tank').
During operation, always ensure that the
pump will NOT empty the water tank com-
pletely to avoid damage to the pump.
Problem
Possible Reasons
The water tank is not
inserted correctly.
The coffee is too cold.
You did not pre-heat the
cups.
You did not pre-heat the
portafilter.
Making cappuccino or
latte: The milk is not hot
enough.
After extraction, water is
This may be normal.
still in the filter basket.
Using the Grinder
The appliance is switched
The appliance is still pre-
on, but the grinder does
heating.
not work.
The grinder is blocked by
a foreign object.
Too much/too little coffee
The grind size has been
powder is given off
changed.
and/or
The grind amount setting
the grinder stops unex-
is incorrect.
pectedly and/or
the usual dose is not
given off.
The Easy Solution
Push the water tank down at the back of the appliance
until the water tank lid is level with the top of the appli-
ance (see: 'Operation / Filling the Water Tank').
Rinse your cups and mugs via the hot water function, and
place them onto the warming plate, before starting an
extraction (see: 'Operation / Pre-Heating').
Pre-heat the portafilter and filter basket via the hot water
function (see: 'Operation / Pre-Heating').
Use a metal milk jug for texturing milk. During texturing,
hold your hand on the milk jug to feel the temperature
(see: 'Operation / Texturing Milk').
No need to worry.
Wait until all buttons illuminate continuously. Then try
again.
Immediately switch off the grinder (pressing the grinder
button).
Follow the instructions, described in 'Care and Cleaning /
Emptying and Cleaning the Bean Hopper'.
When changing the grind size, it may be required to
change the amount setting. Adjust the appropriate setting
(see: 'Changing the Default Settings / Setting Up the
Grinder').
Adjust the grinder (see: 'Changing the Default Settings /
Setting Up the Grinder').
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EN