10.2 Shipping To An Authorised Mectron Service Centre - mectron starjet Gebrauchs- Und Wartungsanleitung

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10.2 Shipping to an Authorised Mectron Service Centre
If technical assistance is required on the ma-
chine, contact an Authorised Mectron Service
Centre or your Dealer. Do not try to repair or
modify the appliance and its accessories.
Clean and sterilise all parts that need to be
sent to an Authorised Mectron Service Cen-
tre, following the instructions in
page 20 .
Leave the sterilised parts in the bag which cer-
tifies the sterilisation process.
The cleaning and sterilisation demands com-
ply with the mandatory requirements for
workplace health and safety protection pur-
suant to Legislative Decree 81/08 and Italian
laws.
If the client fails to comply with the require-
ments, Mectron reserves the right to charge
them the cost of cleaning and sterilisation or
to refuse goods that arrive in unsuitable con-
ditions, returning them at the client's own ex-
pense for proper cleaning and sterilisation.
The appliance must be returned suitably pack-
aged and accompanied by all the accessories
and a form including:
• Owner's data with telephone number
• Product Name
44
• Serial number and/or batch number
• Reason for return / description of failure
• Photocopy of the bill or invoice for the
purchase of the appliance
CAUTION: Packaging
Chapter 6 on
Pack the appliance in its original packaging
to prevent damage during transport. If
the appliance is returned in non-original
or otherwise inadequate packaging with
consequent damage caused by transport,
MECTRON reserves the right to refuse
assistance and to return the appliance at the
expense of the end client.
Once the material is received at the Author-
ised MECTRON Service Centre, the qualified
technical personnel will evaluate the problem.
The repair will be made only upon acceptance
by the end client. For further details please
contact your nearest Authorised MECTRON
Service Centre or dealer.
Unauthorised repairs can damage the system
and void the warranty, releasing MECTRON of
all liability for direct or indirect damages to
persons or property.