Terms Of Extended Warranty; Subject Of The Extended Warranty; Scope Of The Extended Warranty; Conditions For Laying Claims - Otto Bock B 600 Bedienungsanleitung

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Terms of Extended Warranty

17.1

Subject of the Extended Warranty

- This extended warranty applies to wheelchairs.
- The extended warranty comprises claims of the medical supply store / service
company against Otto Bock HealthCare GmbH and does not affect the statutory
warranty claims of the ultimate consumer towards the medical supply store or any
other service company being responsible for the fitting of the patient.
17.2

Scope of the Extended Warranty

- Otto Bock HealthCare guarantees, subject to the adherence to the conditions
described in paragraph 3 and subject to the observance of the exclusions
according to paragraph 4, that beyond the statutory warranty period, up to 4 years
after the first use no construction faults, fabrication faults or material faults will
occur on frame parts and cross braces of manual wheelchairs fabricated in series
production and on frame parts of power wheelchairs fabricated in series production
that considerably impair the wheelchair's usability.
- If 2 years after the first use construction faults, fabrication faults or material faults
occur, Otto Bock HealthCare has the choice either to replace the entire wheelchair
or to replace or repair defective parts of the frame and of the cross braces. This
extended warranty does not entitle the medical supply store / service company to
further claims for reduction, cancellation of the contract or damage.
17.3

Conditions for Laying Claims

The medical supply store / service company can lay claims under the extended
warranty, only if
- it refers to first use,
- the wheelchair has been employed by a healthcare provider authorised by the
health-insurance system,
- the healthcare provider authorised by the health-insurance system passes the
complete fitting on along with a report of defects,
- for the construction of custom fabrications made from the products fabricated in
series production to adapt them to the individual conditions of a patient exclusively
medical products with CE-mark are used and these products are used in conformity
with the functional purpose appropriate for such medical products,
B600 – Instructions for Use
Terms of Extended Warranty
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