pascom MobyDick 7 Dokumentation Seite 5

MobyDick 7.10 (de) Dokumentation
5.6 Authentifizierung gegen externe Systeme _____________________________________________________ 243
5.6.1 Übersicht ________________________________________________________________________ 244
5.6.2 Konfiguration _____________________________________________________________________ 245
5.7 Daten importieren _______________________________________________________________________ 247
5.7.1 Konzept _________________________________________________________________________ 248
5.7.2 Konfiguration _____________________________________________________________________ 248
5.8 FlexPanel erstellen ______________________________________________________________________ 249
5.8.1 Übersicht ________________________________________________________________________ 249
5.8.2 Konfiguration _____________________________________________________________________ 250
5.9 Mitschnitt System ________________________________________________________________________ 255
5.9.1 Übersicht ________________________________________________________________________ 256
5.9.2 Konfiguration _____________________________________________________________________ 257
5.10 mobydick Cluster einrichten ________________________________________________________________ 261
5.10.1 Übersicht ________________________________________________________________________ 262
5.10.2 Konfiguration _____________________________________________________________________ 263
5.10.3 MobyDick Cluster Failover und Monitoring _______________________________________________ 269
5.10.4 MobyDick Cluster updaten ___________________________________________________________ 273
5.11 mobydick Connector _____________________________________________________________________ 276
5.11.1 Übersicht ________________________________________________________________________ 277
5.11.2 Konfiguration _____________________________________________________________________ 278
5.11.3 Active Directory Integration __________________________________________________________ 284
5.11.4 Telefonbuch aus CSV Datei importieren ________________________________________________ 289
5.11.5 Univention Integration _______________________________________________________________ 293
5.12 Phonesuite Installation und Einrichtung _______________________________________________________ 301
5.12.1 1. Download & Installation ___________________________________________________________ 301
5.12.2 2. Einrichtung im MobyDick __________________________________________________________ 302
5.12.3 3. Phonesuite konfigurieren __________________________________________________________ 304
5.13 Provisionierung der Telefone im Detail _______________________________________________________ 308
5.13.1 Übersicht ________________________________________________________________________ 309
5.13.2 Konfiguration _____________________________________________________________________ 311
5.14 Queuemetrics anbinden ___________________________________________________________________ 314
5.14.1 Übersicht ________________________________________________________________________ 315
5.14.2 Konfiguration _____________________________________________________________________ 315
5.14.3 Fehleranalyse _____________________________________________________________________ 320
5.15 snom DECT System (M700) anbinden _______________________________________________________ 320
5.15.1 Übersicht ________________________________________________________________________ 321
5.15.2 Konfiguration _____________________________________________________________________ 322
5.16 Systemeinstellungen _____________________________________________________________________ 325
5.16.1 Überblick _________________________________________________________________________ 326
5.17 Systemstatus überwachen _________________________________________________________________ 327
5.17.1 Übersicht ________________________________________________________________________ 328
5.17.2 Konfiguration _____________________________________________________________________ 328
5.18 WombatDialer Integration _________________________________________________________________ 330
5.18.1 Übersicht ________________________________________________________________________ 331
5.18.2 Konfiguration _____________________________________________________________________ 332
5.18.3 Praxisbeispiel _____________________________________________________________________ 338
6 Systemübergreifende Konzepte ________________________________________________________________ 339
6.1 Konzept: Aktionen _______________________________________________________________________ 339
Seite 5 von 355