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12. Troubleshooting
Follow the instructions provided in this chapter to identify issues and potential solutions. If the issue cannot be resolved independently, it is recommended to seek assistance
from an authorised service centre or a qualified specialist for further inspection, maintenance and repair work. Alternatively, contact our customer service team for further
assistance.
Symptom
Tool does not switch on.
Tap is rotating, but not
tapping.
Tap is breaking under normal
tapping conditions.
Tap adapter is slipping under
normal tapping conditions.
Articulating arm drops or is
difficult to move.
Tool is overheating.
Unresponsive keys or
malfunctioning display on the
control panel.
Insufficient or no air blowing.
Insufficient or no lubrication.
12.1 Error codes
This tool is equipped with various warning messages and protection functions. In the event of an abnormal fault, the protection function will automatically activate, causing the
tool to halt its operation. Additionally, the corresponding error code will be shown on the control panel (14). To address any issue refer to the instructions provided below.
Error code
Possible cause
Erry-001
• Driver module failure.
Erry-006
• Motor blocked.
Erry-008
Erry-091
• Motor encoder malfunction. • Ensure the encoder cable CN5 is securely connected to the correct port on the tool.
Erry-092
Erry-093
Erry-004
• Driver position over-travel.
Erry-010
Erry-200
• Drive internal
communication error.
Erry-312
• Torque protection fault.
18
Possible cause
• No power supply.
• Blown fuse.
• Damaged power cord.
• Workpiece material is too hard.
• Lack of cutting oil/lubrication oil.
• Worn or dull tap.
• Pre-drilled hole is too small.
• Tap is not perpendicular to the workpiece.
• Torque protection setting on the tap adapter is too high.
• Workpiece material is too hard.
• Incorrect tapping speed.
• Insufficient support or alignment of the workpiece.
• Torque protection setting on the tap adapter is too low.
• Worn tap adapter.
• Excessive dirt or debris between the tap and the tap adapter. • Clean the tap and the tap adapter thoroughly to remove any dirt or
• Insufficient lubrication between the tap and the tap adapter. • Apply proper lubrication to the mating surfaces between the tap and the
• Worn support struts (8).
• Insufficient air flow or ventilation.
• Excessive duty cycle or continuous operation.
• Inadequate lubrication of moving parts.
• Internal components are worn.
• Faulty control panel components.
• Clogged air supply system.
• Damaged or worn air supply components.
• Incorrect air pressure.
• The oil reservoir (17) is empty.
• Clogged lubrication system.
Possible solution
• Check the verticality and alignment of the main shaft.
• Inspect the reducer and tap for any signs of being stuck or damaged. Check the driver and motor for any
malfunctions or damage.
• Verify that the power line UVW connection sequence is correct.
• Verify that the installed motor model matches the specifications for the tool.
• Inspect the reducer mechanism for any signs of being stuck or damaged.
• Check if the tap chip removal process is working correctly.
• The workpiece material is A3 steel, stainless steel, or other highly viscous material. Use a larger, more powerful
tool that can handle the increased torque requirements.
• Thoroughly inspect the encoder cable and connections for any signs of damage or loose connections.
• Reroute the encoder cable away from any potential interference sources.
• Turn off the torque protection or set the torque protection value to a larger value in User Parameter interface.
Possible solution
• Verify that the power cord is connected to the power source and the tool.
• Replace the fuse with the same amperage rating.
• Inspect the power cord for any cuts, cracks, or fraying. Replace the
power cord if needed.
• Select a tap with a harder geometry or material.
• Apply a suitable cutting oil or lubrication oil to the tap and workpiece
surface during the tapping operation.
• Inspect the tap and replace it if the teeth are significantly worn or
damaged.
• Re-drill the hole to the recommended size for the tap diameter.
• Hold the tap at a 90-degree angle to the workpiece surface during the
tapping operation.
• Decrease the torque limit.
• Select a tap with a harder geometry or material.
• The tapping speed is too fast for the tap and workpiece. Decrease the
tapping speed.
• Ensure the workpiece is securely clamped and properly aligned with the
tap.
• Increase the torque limit.
• Inspect the tap adapter and replace it if there are any signs of wear or
damage.
debris.
tap adapter.
• Replace the support struts (8).
• Make sure the tool is located in a well-ventilated area.
• Allow the tool to cool down by reducing the operating time or providing
breaks between tapping cycles.
• Apply suitable lubrication oil to the lubrication port.
• Have the tool inspected and repaired by a qualified technician.
• Have the tool inspected and repaired by a qualified technician.
• Check and clear any blockages in the air system.
• Inspect and replace any damaged air supply components
• Verify the air pressure is in the range of 6 to 8 bar.
• Refill suitable tapping or cutting oil.
• Check and clear any blockages in the lubrication system.
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