Ports Used By The Software; Technical Support; Before You Call - Fujitsu KVM s2-0411 Bedienungsanleitung

Appendices
7.3

Ports used by the software

Table 12 lists the port numbers that the software uses to communicate with certain
appliances. This information can be used to configure firewalls to let KVM s3 Client
operate in the networks.
Port Appliance
Number
3211 KVM s2-0411
KVM s2-1611
KVM s3-1621
3211 KVM s2-0411
KVM s2-1611
KVM s3-1621
2068 KVM s2-0411
KVM s2-1611
KVM s3-1621
2068 KVM s2-0411
KVM s3-1621
2068 KVM s3-1621
8192 KVM s2-1611
Table 12: Ports Used by the KVM s3 Client
7.4

Technical support

Our Technical Support staff is ready to assist you with any installation or operating
issues you encounter with your Fujitsu Technology Solutions product. If an issue should
develop, follow the steps below for the fastest possible service: Check the pertinent
section of this manual to see if the issue can be resolved by following the procedures
outlined. Check our web site at http://www.ts.fujitsu.com/support/ and click on Services
& Support . Click helpdesk on the left side of the page for a listing of technical support
phone numbers in your area.
7.4.1

Before you call

Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
• Check all cables to make sure that they are connected.
• Check the power switches to make sure that the system and any optional devices
are turned on.
• Use the troubleshooting information in your system documentation, and use the
diagnostic tools that come with your system.
126
Type Purpose
TCP Proprietary management protocol
UDP Proprietary install and discovery
protocol
TCP Encrypted keyboard and mouse
data
TCP Digitized video data
TCP Virtual media
TCP Digitized video data
590-784-609D