18
TROUBLESHOOTING
Before starting to look for faults it is necessary to disconnect the power supply to the pump.
Code
Possible causes
One of the two pumps has absorbed a
current higher than the set rated
F0-002
current.
F0-003
The panel detects current absorption
by one of the two pumps, although it
F0-004
has not been started
Overcurrent or power failure detected
during attempts to unlock the pump
F0-007
F0-008
Input voltage different than at switch-
F0-009
on (lower or higher)
F0-010
EEPROM not read/written correctly
F0-024
F0-017
Product type not set
Parameters
F1-001
combinations with invalid values.
F1-002
Otherwise one or more parameters not
set.
F1-000
F1-003
F1-004
Internal voltage outside specifications
F1-005
F1-007
Filling tank above maximum level.
Float/level probe connected to inlet N
indicates presence of water.
F1-008
Drainage tank below minimum level.
Float/level probe connected to inlet N
indicates lack of water.
F1-009
Dry run warning.
Float/level probe connected to inlet S
indicates lack of water.
F1-010
Solution
1. Check that the set rated current corresponds to the rating plate data of the
pumps connected to the panel. If it is lower, increase it to the rating plate
value.
2. Ensure that the rotor of pump is not blocked. If it is, try to eliminate the
blockage.
3. Check that there are no short circuits in the stator windings of pump.
1. Switch off the panel and check whether the left-hand contactor is stuck in
the closed position. If it is, replace it with one of the same model.
2. If the left-hand contactor is not locked in closed position, there may be a
fault on the board. Contact Customer Service
1. Check that the set rated current corresponds to the rating plate data of the
pumps connected to the panel. If it is lower, increase it to the rating plate
value.
2. Ensure that the rotor of the pump is not blocked. If it is, try to eliminate the
blockage and remove the blocked pump error.
3. If the pump is not shown, disable it from the screen Pump status > Pump
exclusion.
Check the condition of the panel power supply line.
1. Fault on the board. Contact Customer Service.
2. Firmware problem. Contact Customer Service.
Set product type via the serial configuration interface.
or
parameter
Perform initial configuration again.
Fault on the board. Contact Customer Service.
1. Check that the float is not stuck in the low position.
2. Jumper input N, if you do not want to use the overflow float/probe and the
digital inputs are NC (normally closed) floats. On the other hand, remove
any jumper if the digital inputs are NO (normally open) floats or level
probes.
3. Reconfigure the panel so that it does not use input N or so that it does not
use inputs R and N (This choice is only possible with control via depth
sensor).
4. Check that the polarity of the control or protection floats matches that of
the floats used.
1. Check that the float is not stuck in the low position.
2. Jumper input N, if you do not want to use the dry operation float/probe and
the digital inputs are NO (normally open) floats or level probes. On the
other hand, remove any jumper if the digital inputs are NC (normally
closed) floats.
3. Reconfigure the panel so that it does not use input N or so that it does not
use inputs R and N (This choice is only possible with control via depth
sensor).
4. Check that the polarity of the control or protection floats matches that of
the floats used.
1. Check that the float connected to inlet S is not stuck in the low position.
2. Jumper input S, if you do not want to use the dry operation float even
though you decided to use it during initial configuration.
3. Reconfigure the panel so that it does not use input S (dry operation float).
4. Check that the dry operation float is of the NO (normally open) type. If it is
not, replace it or change its configuration, acting on the float.
ENGLISH
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