Error Messages While Establishing A Connection - Ottobock C-Leg 3C98-3 Gebrauchsanweisung

Appendices
LED on LED on
power sup­ battery
ply charger
Error after disconnecting the battery charger (error on self-test)
Beep sig­ Vibration
nal signal
3 x short 3 x short

15.2.3 Error messages while establishing a connection

Error message
DEVICE NOT FOUND
DEVICE DISCONNECTED
92 | Ottobock
Error
No connection between battery charger
and power supply
Defective battery charger
Battery is fully charged (or connection
with product is interrupted).
Error
Minor error:
e.g. service interval has been exceeded,
disruption of a sensor signal
Cause
A previously saved connec­
tion to the prosthesis could
not be established.
A current connection to the
prosthesis was interrupted
Resolution
Check whether the charging cable plug is
fully engaged on the battery charger.
The battery charger and power supply
must be inspected by an authorised
Ottobock Service Centre.
Take note of the beep signals to differenti­
ate between these states.
When the battery charger is connected or
disconnected, a self-test is conducted and
confirmed by a single beep and vibration
signal.
The battery is fully charged if this beep
signal is heard.
If no beep signal is heard, the connection
to the product is interrupted.
If the connection to the product is inter­
rupted, an authorised Ottobock Service
Centre must inspect the product, battery
charger and power supply.
Resolution
Contact Ottobock
Correction
Check the following points:
• Distance from the prosthesis to the remote con­
trol
• Battery charge level of the prosthesis
• Active connection with the adjustment soft­
ware?
• Bluetooth of the prosthesis switched on? (see
Page 86)
• Prosthesis switched on? (see Page 86)
• If multiple prostheses were stored in the remote
control, was the correct prosthesis selected?
1) Connect the battery charger to the prosthesis,
then charge the battery for at least 3 hours. You
can try to establish connection again while the
battery is charging.
2) Use the key to confirm the error message,
then try to establish the connection again.
3) You will find more information in the section
"Managing prostheses" (see Page 72).
Check the following points:
C-Leg 3C98-3/3C88-3