Troubleshooting - Ottobock e-support Bedienungsanleitung

Troubleshooting

troubleshooting
If there seems to be a problem with your e-support, check the following before asking for repairs.
In.these.cases:.
Sluggish manual travel
Abnormal vibration
Short travel distance
Sluggish manual travel
Will not start charging
After charging, do all of
the battery capacity dis-
play lamps light?
Finishes charging very
quickly
Continues charging for a
long time
The temperature of the
charger becomes extre-
mely high.
Abnormal sound or odor
64 | Ottobock
check.here:.
P o w e r a s s i s t e d
Is there sufficient battery power?
Has the battery been properly in-
serted? Is the power being turned
on while force is applied to the push
rings? Does the power automatically
go off in the auto-power off mode?
Is the coupler disconnected? (on mo-
dels where it is removable)
Is the wheel mounting portion loose?
Is there abnormal sound coming from
the drive portion?
Is the battery fully charged?
D u r i n g m a n u a l
Is the tire air pressure too low?
D u r i n g
Is the power cord connected?
Is the battery fuse working?
Is the temperature around the charger
appropriate?
Are the ambient temperature of the
charger and the battery temperature
appropriate?
Is the battery fully charged?
Is the temperature around the charger
appropriate?
What.to.do
t r a v e l
Charge or replace the battery.
Insert the battery properly.
Turn on the power again. If the same pro-
blem occurs, contact the dealer.
Turn off the power and then turn it on
again.
Insert the coupler correctly.
Re-tighten.
Contact the dealer.
Refresh charge or replace the battery.
t r a v e l
Inflate the tires.
c h a r g i n g
Connect the cord.
Replace the fuse.
Charge the battery in a place with the
appropriate temperature.
Wait until the appropriate temperatures
are reached before charging again. If the
lamps still do not light, the capacity has
decreased because of battery deteriora-
tion.
Charging is completed if nothing changes
after recharging.
Wait until the temperature is appropriate.
Contact the dealer.
Contact the dealer.
e-support