Troubleshooting; List Of Alarms And Reasons For Shutdown - Ingeteam INGECON SUN String Control 320 Handbuch Für Montage Und Betrieb

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17. Troubleshooting

This is a help guide for problems that might arise when installing the INGECON SUN String Control.
Troubleshooting for the INGECON SUN String Control must be performed by qualified personnel in compliance
with the general safety instructions in this manual.
INGECON SUN String Control does not communicate.
Communication failures in the INGECON SUN String Control can occur for different reasons. Check that:
• The wiring of the communication has been carried out properly.
• The communication node is correctly configured.
• Two or more devices with the same communication node are not present in the network.
• The communication card is correctly configured.
• The type of communication is the correct Modbus RTU 8 Bits with no parity, 1 start bit and 1 stop bit.
• The unit is correctly powered, and check if the protection fuse of the source is not blown.
Water entry
If water is detected in the INGECON SUN String Control enclosure in the maintenance work, it must be dried. The
enclosure must be checked to determine the point of access of water, and then it must be sealed.
Battery alarm
If the battery alarm triggers in the INGECON SUN String Control, it is recommended to change the battery. The
battery model is CR2032.
The emergence of the alarm does not mean that the unit data will be lost.

17.1. List of alarms and reasons for shutdown

The reasons for stoppage are set out in the following tables, which can be related to each alarm:
General alarms
This variable indicates the general alarms of the string box.
Code
0x0001
0x0002
0x0004
0x0010
0x0080
0x1000
74
Alarm
Anomalous current alarm
Alarm for arresters
Fuse alarm
PCB Temperature alarm
Alarm battery low
Manual shutdown
Description
Anomalous current in a string
Alarm in arresters
Blown fuses
High PCB temperature
RTC battery low
Manual shutdown
AAS2011IQM01_ - Installation and usage manual
Troubleshooting