Warranty Claims Process; 0 3 M A In T E Na Nc E; Inspect Your Bicycle Before Each Ride - Orbea Blue Paper Rise Hydro 2023 Technisches Handbuch

10 | ORBEA
WA RR ANTY CLAIMS PR O CESS
All warranty claims must be processed through an author-
ised Orbea dealer, who will perform the initial diagnosis
and send Orbea, Shimano or the manufacturer of the com-
ponent subject to the claim all the necessary documenta-
will inform the owner about the status of the process and
the decision made on the warranty claim by Orbea, Shima-
WARRANTY CLAIMS AND REPAIRS OF COMPONENTS
OF THE ELECTRICAL ASSIST SYSTEM
SHIMANO: Warranty claims or repairs of the following
electrical system components will be processed through
Shimano:
ORBEA: Warranty claims or repairs of the following electri-
cal system components will be processed through Orbea:
TECHNICAL MANUAL
We recommend that you always go to the dealer from
whom you bought your bicycle to process a warranty
claim, or the dealer you chose during the process of buy-
you cannot go to the original dealer, you can check the list
of authorised dealers on our website or contact Orbea di-
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0 3 M A IN T E NA NC E

Orbea products are carefully designed to be long-lasting,
nance in order to ensure that it works properly and safely,
KEEPING YOUR BICYCLE CLEAN
Clean your bicycle with mild soap and water on a regular
basis to keep it working as new, and check the condition of
water, as it could damage components like bearings or the
Citrus-based degreasers are biodegradable and very effec-
tive in removing grease from the drivetrain components
spection of the components and hide dam-
age that could potentially cause malfunctions
components and can even damage some
parts of the bicycle frame such as the bear-
to lack of cleaning and maintenance is not
KEEPING YOUR DRIVETRAIN
LUBRICATED
Once you have cleaned your bicycle, lubricate the driv-
necessary to lubricate the links, removing any excess to
prevent it from attracting dirt, causing the drivetrain to not
Do not use aerosol lubricants to prevent
Always check the brakes after lubricating
INSPECT YOUR B ICYC L E B EFOR E
EACH RIDE
- Perform a quick inspection before each ride to verify that
ter small problems that can turn into major incidents dur-
FRAME: Inspect the frame and the fork, looking for cracks
If there is any damage to the frame, do not use the bicycle
CHAIN:
BRAKES: Check that the brakes operate properly and safe-
TYRES: Check for worn tires and look for cuts on the tread
-
WHEELS: Make sure that the wheels turn smoothly and
slightly sideways to check that there is no lateral play in
that the axles and quick-release skewers are tightened se-
HEADSET: Activate the front brake and move the front part
of the bicycle back and forth, applying pressure on the
strange noises or movement of the headset, which could
indicate that the bearings are worn or the headset has not
SWINGARM PIVOT POINTS: On full suspension bicycles,
check that all the swingarm pivot points rotate smoothly
garm from side to side on the bicycle and pay attention to
not operate smoothly or they show signs of play, this could
be a sign that the tightening torques are incorrect or that
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