5. Troubleshooting
If problems occur with the system, please use this troubleshooting guide to identify the cause
and correct the error.
Problem
No live image on
the screen but
User Interface is
present on the
display or the
image shown
is frozen.
Low image quality.
Absent or reduced
suction capability
or difficulty
inserting the
endotherapy
instrument
through the
working channel.
Biopsy valve.
14
Possible cause
The endoscope
is not connected to
the display unit.
The display unit and
the endoscope are having
communication problems.
The endoscope is damaged.
A recorded image
is shown in the yellow file
management tab.
Blood, saliva etc. on the
lens (distal tip).
Working channel
is blocked.
Suction is not active.
Endotherapy instrument/
introducer/syringe inserted
in the working channel
port/biopsy valve
(applicable if suction is
absent or reduced).
Cap is detached
from the biopsy valve.
Difficulty inserting
an endotherapy
instrument through
the working channel.
Recommended action
Connect the endoscope to the green
port on the display unit.
1. Reconnect aScope 5 Broncho by
unplugging and reconnecting
the endoscope.
2. Turn off the display unit and turn it
on again (Power off/Power on).
If there is still no image:
3. Refer to the display unit's Instructions
for Use for a detailed troubleshooting
guide or use a different endoscope.
Replace the endoscope with a new one.
Return to a live image by pressing
the blue live image tab or restart the
display unit by pressing the power
button for at least 2 seconds. When
the display unit is off, restart it by
pressing the power button again.
Gently rub the distal tip against the
mucosa. If the lens cannot be cleaned
this way, remove the endoscope and
wipe the lens with sterile gauze.
Clean the working channel using
a cleaning brush or flush the working
channel with sterile saline using
a syringe. Do not operate the suction
button when instilling fluids.
Make sure that the suction tube is
properly connected to the endoscope
and to the suction system. Make sure
that the suction system is turned on.
Remove the endotherapy instrument or
introducer/syringe from the working
channel port/biopsy valve. Check that
the instrument used is compatible with
the working channel's ID.
Make sure that the cap is attached
to the biopsy valve to avoid
reduction of suction capability.
Make sure that the endotherapy
instrument and working channel size
are compatible.
When the cap of the biopsy valve is
detached, it may be easier to insert an
endotherapy instrument into the
instrument channel port.